PICKUP Same Day/Scheduled DeliveryReviews of pickupnow.com

The delivery was fast. I really appreciate the service when I can't get out to shop.

The delivery was on time as expected and the Driver was very courteous.

Quick delivery and friendly, helpful deliverymen.

I read tons of bad reviews and when I got a message saying my delivery was delayed, I tried to contact their CS but couldn’t get through and when you press 1 for a call back it wouldn’t do anything. I just decided to wait and I got a phone call at 6 pm from my driver saying he’d be to my place by 7:30pm. They were right on time and friendly.

I had purchased a recliner to be delivered by this company for "same day delivery", but it was scheduled for the next day. The delivery window was between 9am and 9pm, so I was ready for them the night before, clearing the path from the road to my front door, which is upstairs. The next day, around lunchtime, I got a text from them saying there was a delay. I had a chat with customer service and they said that they would make sure that I would get a message from them at least 30 minutes before my chair would arrive, so I could run a couple errands without missing the delivery. I was surprised to get a notification from them informing me exactly what was happening with my chair, and easily made it home in time. The driver called right before they arrived, and was super nice. I asked if there would be a problem getting the chair upstairs and she said that it wasn't mentioned in the order, which was my fault, but got it up there quickly, carefully, and without any problems. I was very impressed with the quality and politeness of this company and it's employees. I would definitely recommend them, and will be using their services again.

The guys that came out were super friendly and nice. Was able to chit chat with them while they worked. It was as if I had called two old friends over to help me out. Great experience. Good customer service.

Josh A. and Andy V. we’re wonderful! They were on time and very professional. They even unboxed our item and checked for any flaws and took the old box out. They used shoe covers to protect our floors and were top-notch in terms of professionalism and kindness. Would highly recommend them!

PickupNow delivered our Casper mattress today. They were very professional and stayed in contact with us from advising us when they would be here, updating us that they were on the way and texting when they arrived. They were courteous and did an excellent job setting up our mattress and box springs. I highly recommend the team in Austin, TX.