PICKUP Same Day/Scheduled DeliveryReviews of pickupnow.com

Josh A and Andy V were quick and efficient! Communicated on delivery time. Handled the furniture very carefully!

The delivery went smoothly and the delivery guys were at my house when they said they would be. They were very careful when they brought my couch inside and put it together for us. They also took all the cardboard and plastic away. Thank you to Josh A and Andy V!!

Josh A and Andy V were awesome—and super friendly. We’ve had horrible experiences with delivery crews before, but these two were great. They also were able to deliver earlier than expected, which was a huge plus.

I would only recommend because Ivan and Jhael were great! Dealing with scheduling was a nightmare and rescheduled a handful of times at the end of the “window” I was given- so I wasted a lot of time waiting around. If I could’ve dealt with Ivan and Jhael the entire time it would’ve been a much better experience all around.

I wrote a review yesterday as you can tell by my name. I am adding some info today (6/9/21). FIRST: There is a person that gave a 5 star review just 13 hrs before this update from me. That person is an employee of the company, fact. I actually felt bad for the owner of the this company strictly because she is a woman and I support women in business. I wrote to her directly and sent her a copy of my review. I said I was concerned for her and her company as 73% of reviews were horrendous and rightly so. The rave reviews were obviously written by employees. She wrote back and said she was horrified & going to look into it all and was very nice and very concerned....or so I thought. Last night the phone calls started, all from the same number they use. I mention this because it's the ONLY number and you'll get no true results. I did not answer my phone. Their voice msg said they were trying to reach me about "an attempted delivery LAST WEEK". It was not last week, it was 2 days ago & never Attempted. Red flag already. More calls. Then today, another call, this one from "Brandie" who identified herself as 'one of the escalation case managers' calling about that 'attempted delivery Last Week. She asked me to call her back, and guess what number she gave: the main number 800-560-2168, no extension, no nothing, so you'd end up with god knows who all over again. First off, my Non-delivery was not last week; they didn't do their homework; Next, they couldn't do anything about their mess with me as the store had cancelled my order due to PickUp NEVER bothering to pick up my order for the delivery. They know their window and blatently ignored it as you can see by so many others' reviews, I am positive that my email to the owner was passed off and all they were trying to do was cover over my review which has now been posted on 3 sites with more to come. They lie, just flat out lie to their 'customers'. One day, the stores that deal with them will smarten up and drop them forever. Might be a good idea to put the bug in their ears for their own sakes. PickUpNow shows they do the deliveries for: American Standard, AtHome, World Market, HomeGoods, HomeSense, ByeBye Baby, & Trane. You, as consumers, are now warned should you purchase from those stores and expect delivery. In the meantime, I sent another email to the owner and said to cease any further calls to me....of course 2 more came today.

Very fast, confirmed and accurate on arrival time! Kind when delivered!

This is the worst delivery service simply because they never even delivered the products. I purchased chairs and a table for outdoors from at home and they were scheduled to deliver only they cancelled the appointed day to deliver three times till the store cancelled the order because it was never picked up. So I repurchase the items only to have four different days cancelled again. After I called the company multiple times and they ensured me they had delivery men assigned and scheduled to deliver my order that day and they still cancelled the delivery and the store again cancelled the order because it was over a week and the times Hadn’t been picked up. This company is a scam. Not sure why they offer delivery service if they simply can’t deliver!!! And when you call them each person is dumber than the next or they simply lie and tell you that they promise you will recieve the order when they can’t deliver it!! Horrible these stores that use them should find a new delivery service.

Very efficient No damage involved . Fully assembled no questions asked. Andy Vorbroker & Josh Alford were Very polite and courteous.