PICKUP Same Day/Scheduled DeliveryPICKUP is a same day and scheduled delivery service of big & heavy items for national and area businesses. Our PICKUP Good Guys are trusted, fully-vetted delivery pros that provide exceptional customer experiences from register to room with a tech-enabled solution. Our best-in-class delivery network is in more than 75 markets across the U.S.
PICKUP Same Day/Scheduled Delivery (pickupnow.com) has 465 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Matthew O.
Josh A and Andy V they were very communicative and very fast. They assembled both loveseats for us. We highly recommend these two fantastic gentleman.
Response from PICKUP Same Day/Scheduled DeliveryDec 16, 2021
Hi Matthew, Thank you very much for the generous 5-star review! We are grateful for your feedback and look forward to serving your delivery needs in the future. PICKUP Customer Experience Team.
Pamella C.
Josh A. Andy V. Provides awesome service
Response from PICKUP Same Day/Scheduled DeliveryDec 11, 2021
Hi Pamella, We are so thankful for your great feedback. PICKUP Good Guys are always here for your next delivery! PICKUP Customer Experience Team.
DeSean D.
Josh A and Andy V were very professional. They both came in and assemble the crib and dressers in a timely manner they also showed us how to mount the dressers to the wall for safety purposes. They were very informative and able to answer all question we had. Great service.
Response from PICKUP Same Day/Scheduled DeliveryDec 11, 2021
Hi DeSean, We are thrilled that your PICKUP experience was a great one. Thanks for sharing this great feedback with us, PICKUP customer experience team.
Taylor N.
Devon and Catherine were great! They helped us with a baby crib and dresser exchange. They were very professional and did an excellent job.
Response from PICKUP Same Day/Scheduled DeliveryDec 6, 2021
Hi Taylor, We are so happy to see you enjoyed your PICKUP delivery experience, and will pass this feedback along to your drivers for recognition. Thank you! PICKUP customer experience team.
Makisha B.
The worst service ever! Two days straight wasn’t able to pick up my furniture. The first day they cancelled. On the second day, no call or anything and definitely no pick up or delivery. Very unprofessional and inconsiderate of people’s time. I even called to verify and was told it would be delivered but it never was.
Response from PICKUP Same Day/Scheduled DeliveryDec 4, 2021
Hello Makisha, We are deeply sorry you did not have a favorable PICKUP experience. We care to make things right so we will be reaching out to you shortly to collect more information and see about rectifying this matter. PICKUP Customer Experience Team
John M.
I see these guys posting about the military all the time and their "good guys." Stop exploiting other peoples bravery for your profit. The fact that some of your contractors were in the military is not a reflection of your business. In my opinion it is the similar to stolen valor.
Hezi L.
Shocking experience. Do not recommended to anyone. Highly unreliable. We’ve had a driver booked to move between long stay Airbnb properties. He never showed up and we had to vacate the property with all of our stuff in the rain trying to find a solution. The company did not care to resolve when we chased them. Would never use again.
Response from PICKUP Same Day/Scheduled DeliveryDec 1, 2021
Hi Hezi , We truly apologize for your PICKUP experience. We're working hard to continuously improve and will be sure to pass along your feedback to the team in order for us to work towards better experiences moving forward. PICKUP Customer Experience Team.
EA
Did everything they said they were going to do, guys that came out were fantastic.
Response from PICKUP Same Day/Scheduled DeliveryNov 29, 2021
Hello EA, We are grateful for you and your feedback on us delivering an exceptional PICKUP experience. Wishing you the best! PICKUP Customer Experience Team
