PhoenixautomotiveincReviews of phoenixautomotiveinc.com

Kath was very helpful and assisted wonderfully. My Android radio unit is working back to normal. Thank you and great product!

The unit came straight from China so there is no difference than just ordering from Amazon except you dont benefit from Amazon CS.. Buy for P and P Custom Shop or Amazon. The unit is always malfunctioning in a different way every two weeks. it is stuck on the backup cam. I was force to pay for another one to be shipped and then refunded when I ship the busted one back. I was told it will take a week, then told it will be a month due to they all decided to vacation for over two weeks.

This was the worth experience ever ordered my radio in November 2025 never got it and now it’s February 2026. I called many times. I got many emails to prove stay away from this company. They are horrible and this is just the beginning for me I’m also gonna make a big complaint on Better Business Bureau

I ordered the android 13/14 display for my F-150 on 1/23. I was patiently waiting for shipment to occur, until on 2/10, I contacted the company, only to disappointing excuse and "sincere" apology as to why it may have not been shipped as of yet, but no real answers. I would not trust this company, and that is a shame, as there are few options available for replacement displays.

Really bad service Absolutely not recommended

I am still currently trying to get this issue resolved it has been since November. I was told by a local mechanic to order this radio asap from this website. He finally got the chance to try to hook the radio up and it doesn’t work. I have set several appts up with the technicians and all have ended the same way- with no answers and I’m still waiting and receiving links to set up tech appts. When I email they said now they have emailed my husband even tho they haven’t emailed a solution and that’s the question I am asking in my emails to them. Worst experience ever. I would never recommend this site and I would never use this site for my future electronics again. November to current date in January - this problem has not been resolved.

After waiting three months I canceled my order. Was told the same thing one week it would be " Your order is ready to ship, waiting on shipping department for tracking. Then I get emails stating that they ran into issues with my unit we need two more weeks. I finally gave up and requested a refund. I would not recommend buying anything from this company.

Have been waiting for our unit over a month now. Specifically since November 16, 2025 Each time we call it's the same thing, they're waiting on parts for it. Then they will say it's almost done, we will be shipping it out in 2-3 days. Called again after not getting confirmation and it needed a different part they're waiting on and it will be another week or two. For over a month these are the responses we have gotten. They have offered no accomodations for how late the unit is or for the headache this has caused. We paid 700 dollars for the radio and another 68 dollars for expedited shipping. We're tired of calling every week to see if it's done and being shipped. They can't tell me what parts they're even missing for it to be done. Would not recommend this company to anyone.