PhoenixautomotiveincReviews of phoenixautomotiveinc.com

I purchased a radio for my GMC Sierra back in November after installing , their tech support guys stated that the radio was defective and i would need to send it back, i mailed the radio back on 12/9/20 and they received it on 12/17/20. Since then i been calling , emailing and I am only getting generic automated responses, no one can tell me why its going on 2 weeks and i have not received a tracking number . I paid a lot of money for a big headache from a company who does not value their customers. I would not suggest anyone doing business with them

Never Again. At this Phoenix Automotive Inc very bad I ordered in mid Febuary and got it at END March and then it worked only 1 week Then car at night was at 5Volt the Standheating sended SMS undervoltage alert at night car wasblinking dashboatärd etc all blinking because of can bus damaged of this Navi Audi A6 needed new battery and much ECUs was damaged by the CAN BUS coneverter the display stays black when i unplug the can bus converter car worked normaly but needreplace the damaged ECUs. They said they refund all when send back only UPS because of Corona Covid 19 deliveryto USA from my country so costs was 105$ they said they refund but only 30 $ And of the paid 631.80 $ only 522.03$ refund because 15% restock fee for A Defectiive unit because late send back but they said because of corona no problem and because of USD EUR exchange of paid 595.03 € only refund i got 445.35 €. Thats 150€ lose Very bad dont buy anything here. So now let repair CAR now all costs over 1000€ for repair and they refund so little? and help very bad! Dont buy from them only much problems and damage your car. Will need lawyer and let check what can do very bad 😭😓😢 They are unwilling to fix :(?? Regards