Merton W.
Excellent Tech Support...I needed it
One of the strongest after sale support team I have encountered. My unit not only provides typical Android Auto features, but also assumes control of many vehicle features, and has numerous tablet features, like video, apps, browser, etc. I have needed 3 Google Meet video calls to tech service. Each tech was very helpful, polite and patient, always expressing the goal to work with me until an issue was resolved. My only wish is the printed documentation pictures were bigger, and the system's unique Carlink method to connect first time to my cell was more clear...something like one big sheet of paper that said Before You Doing Anything, Do This Cell Phone Connection First. Jin was very helpful as was Katherine.