Frances R.
Meds can't be too warm or too cold
If a med becomes too warm or too cold, the chemistry of the Rx drug is altered. That is basic chemistry. I never get my drugs through the mail. Never.
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Amazon.com (pharmacy.amazon.com) has 460 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Frances R.
If a med becomes too warm or too cold, the chemistry of the Rx drug is altered. That is basic chemistry. I never get my drugs through the mail. Never.
Onna G.
Woke up with a UTI and was told by my Dr the soonest they could get me in would be 2 weeks. I ended up using One Medical and Amazon Pharmacy, they had my meds to me within 8 hrs. The meds themselves cost under $10 because I’m already a prime member, so I highly recommend Amazon Pharmacy for non urgent concerns. Probably wouldn’t recommend for necessary meds tho, since deliveries can be risky with any mailing company. I should also mention I live in a secure building with package lockers, so I didn’t have to deal with the same issues the other reviewers have. Use at your own judgement/risk, but it worked for me!
Granny
Really Amazon Pharmacy deserves ZERO stars or perhaps -10. It is impossible to set up two accounts for two adults in the same household. There is an endless round of receiving "CODES" by cell phone. The technology is primitive which is shocking for a company touting itself as a tech giant. Truly worthless. After wasting 20 minutes online with a representative who apparently knew nothing about the pharmacy sign ups or procedures, we gave up and sought a different pharmacy. As it turns out, Ralph's had the same medication at a lower price.
Dillon W.
Amazon delivered my blood pressure medication after dark at the beginning of a snowstorm. The driver left it in my driveway. I found it the next day with my snowblower, and my pills (white) were scattered in the snow along with shards of plastic from the bottle. When I called to get them replaced or refunded I was told that since they had been delivered nothing could be done. Leaving me without the medication I need to stay alive. Fortunately, my insurance company was able to help me get replacement pills from my local pharmacy - which is where I should have gone in the first place.
Lunna C.
This pharmacy is the worse!! The customer service is terrible. They sent me the wrong prescription and they didn’t want to refund me or fix it. They told me I would have to pay for it again. Worst experience ever!
GK
Amazon filled my prescription without using my insurance and would not refund or except a return of the medicine. I had to pay the full prescription price. AVOID AVOID AVOID. You have been warned.
Michael
It's perfect if you want to be lied to by robots. Oh, and it actually doesn't provide any medication.
suzanne
They are very unreliable and do not seem to care at all. My provider will send my all Rx. But then I get in touch with Amazon pharmacy and they "have not received any orders from my doctor" or the pharmacist is reviewing my Rx. Unlike pillPack they do not send controlled substances. I take one for an anxiety disorder. But they did not let me know that until my prescriptions arrived without it. That triggered an anxiety attack. They are very bad at communication. I have been taking the same medications for years. But in November I got an email saying they removed 2 of my medications, after my next months order was already being processed. Supposedly they did not receive the prescriptions. I got in touch with my doctor and they sent the Rx again. But then my new month's order arrived without them. I'm moving all my prescriptions to a local pharmacy. Amazon pharmacy really dropped the ball on this. They are screwing haphazardly with my health. They are barely communicative and the only reasons they give for their screw ups is they did not receive the Rx or the pharmacist is reviewing them. They really are horrible and unreliable