Ben G.
This isn't a review this is to all the…
This isn't a review this is to all the people complaining under these reviews. Does Amazon Pharmacy have its flaws ? Yes. However the people whining about the price, it literally says on their website with insurance price is not confirmed unless we have your prescription or to call your insurance and ask what the copay would be. Second if you are whining about delivery and the carrier isn't Amazon: kindly shut up. We customer service representative are tired of hearing about it. We are at the bottom of a totem pole and didn't decide who delivers your medicine. It is assigned somehow someway by Amazons System. I want your to read that again. AMAZONS SYSTEM. Not ours. You people love to say it's ours like I helped build it. We didn't. Ask to speak to a supervisor and complain. Vote with your wallet stop telling us at the bottom of your delivery woes. We can't do anything but offer a replacement or allow you to speak with a pharmacist. That's it. Third - for the love of God stop calling us / chatting is of your medicine price goes up. Call your insurance. They decided your copays Amazon Pharmacy is just the delivery service. Also if we tell you something is wrong with the insurance or it's not going through. We aren't lying to you. Call your insurance. Also if we have ask for your insurance information and you don't have it we can attempt to look it up but if it doesn't show, you will need to call your insurance. Basically call your insurance and ask them stop filling up our queues when questions your insurance can answer. Fourth - we don't care about your threats. "I'm going to make my medications elsewhere". "YOU NEED TO DO WHAT I SAY NOW". No we don't you old fart. Granted most of us are laughing at our desks at your failed attempt of thinking you have any power. You want to come in chatting or yelling like a billy bad boy or a Karen you'll get the same treatment. Please do take your medicines elsewhere. We don't care. I use to deal with people like you when I worked at Walmart: "I'm never coming here to shop again!" Yet you are back next week. That's it. Oh and also another note - chats are fairly new to me but don't whine about not wanting to talk to AI then respond: "Hello?" After a minute of not getting a response. We are taking two other chats and are busy. Give us a dang minute. Hope that opened your eyes ✌️


