Amazon.comReviews of pharmacy.amazon.com

Very good prices and got pills the same day I ordered them. But the delivery person... not so good. Left a cardboard box with the medications SITTING IN A PLANTER JUST INSIDE THE GATE TO MY BACK YARD IN THE RAIN!!! Thankfully I saw it right away and took the box inside. Why would you leave a cardboard box full of IMPORTANT MEDICATIONS sitting in a planter of dirt in the rain? If they would have left it by the front door as all other delivery people do including Amazon they would be covered by a covered porch. So far pharmacy was great and easy to use once set up. Gotta do better with the delivery folks. Hopefully it will be a one time oops.

You'll save money for no insurance payment only if you have amazon prime. Otherwise it was no better than CVS for me. For stretching to unlimited prescription, you have to buy $5/mo additional plan.

Amazon Pharmacy can be Good IF used along with your Local Pharmacy The result of my experience after 9 months of using Amazon Pharmacy (I’m a Prime member) (as of 1/10/2025): 1) DO use Amazon Pharmacy (AP) if you have MAINTENANCE meds to refill regularly like blood pressure, cholesterol lowering, or any other meds you refill regularly, OR if you are filling a script that is not time-sensitive. 2) DO use AP if you are NOT concerned about a one business day delay or rescheduling of delivery of your medication occasionally. Scripts usually arrive within two business days. 3) DO use AP if you want to be given the option before ordering to use insurance or NOT. Often, AP’s price for a prescription medication is well below the “Insurance Price” of the medication. You can check both before ordering. 4) DO use AP if you want the ability to display/print a consolidated report of all orders for any time period with details and prices paid for your meds. 5) DO NOT use AP if you are ordering time-sensitive or time-critical prescription medications. Use your local pharmacy instead and check both your insurance price and the GoodRx (or similar vendor) price at your local pharmacy to get the best deal while keeping in mind that choosing not to use your insurance for prescription medications may affect your insurance deductible/copay amounts through the benefit year. 6) Instead of trying to “fix” a prescription that’s already at AP and with which you’re having trouble, sometimes it’s easier to message your provider to ask the m to send a new prescription to AP. All in all, AP has been a complement to my local CVS pharmacy. I don’t consider it to be a replacement. If I need a script as soon as as possible it goes to my local CVS and if I need a maintenance refill later on I ask the PROVIDER (not CVS — CVS will not transfer scripts to AP!!!) to send a new script to AP. I feel sort of bad for people who are forced by their health plans to use ONLY Amazon Pharmacy. I know how frustrating it must be if you have to contact a human, and AP better get its s—t together in terms of providing better human-based customer service.

Not horrible as far as shipping goes; it’s quick and convenient. The one thing I dislike is that I ask for specific brand(s) of a medication I take, and they send me the brands that I don’t like. The active ingredients in the pills are the same, but the inactive ingredients are not and they cause horrible side effects. They need to let patients leave notes on what brands they prefer.

Delivery is quick and prices are very low , unfortunately so is the quality of some of the drugs I ordered. For example, Valacyclovir 1 gram is very weak. I end up having to take 2 grams of Amazon supplied Valacyclovir whereas I could get by on 500mg of other generic versions. The same for their eszopiclone 3 mg , weak, I lose sleep . But other , less critical drugs seem to be okay and very inexpensive.

The good: great prices, very positive experience with customer service about shipping options. The bad: I don't trust home delivery because of past theft issues. Use Whole Foods Amazon Hub for all orders. Amazon Pharmacy won't ship meds to their lockers or Whole Foods. Only safe option available is c/o UPS store. They charged me $10 to pick up my meds. So much for free shipping.