Martin R.
Everything was fine received plants…
Everything was fine received plants well wrapped, good condition. And it was eazy to oder online it was awesome.
Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Martin R.
Everything was fine received plants well wrapped, good condition. And it was eazy to oder online it was awesome.
Albert M.
I ordered 10 albino tinfoil barbs from these guys I was greatly impressed when they came the next day all alive and healthy as I live in Wyoming and it’s cold in December I would do business with pet zone again
Charles P.
Great service
Courtny E.
Packaged well. Both puffers arrived alive and well.
Customer
Purchased product online, was listed as in-stock. 2 days later received notice that order status was updated and now "Awaiting Shipment". Over a week later, called customer service as order had still not shipped. Was informed that product was actually not in stock, and not awaiting shipment, and that they wouldn't get the product from vendor for at least another 3 weeks. Customer service was very nice, understanding, and helpful but ultimately it was extremely misleading for them to update my order status as Awaiting Shipment when they wouldn't even have the product for another 3 weeks.
Response from Pet Zone Tropical FishJan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
Sally S.
Excellent customer service.
Wyatt H.
All fish showed up on time all alive and look fantastic best online fish shopping there is
nicholas H.
It took 2 weeks for me to find out that the plants I purchased are out of stock. Pet Zone didn't even inform me. 2 stars for refunding me quickly.
Response from Pet Zone Tropical FishJan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.