Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing884 approved reviews, newest moderated first
Jarrod
Buy at your own risk.
Response from Pet Zone Tropical FishJan 14, 2022
Hi Jarrod! Thanks for your review. We are here to assist, was there an issue with your order? Feel free to reach out to us anytime via phone or email and our team will get in touch with you to see what may have went wrong. Cheers! Happy Fish Keeping!
Cody N.
Only place I buy my fish from I am from Texas and all my fish are all ways healthy when they arrive highly recommend petzone
Prince Roger Ray P.
healthy fishes!
Mark M.
I've used a lot of other places and may have left a review here but got frustrated because I couldn't find a healthy iridescent at all of the top vendors. The sharks I got from this place were huge, their selection is huge and I have made 4 orders since then. There was a time a fish was out of stock and they TEXTED me so they could get it out the same day so I could have it the next day. I have gotten all my orders the next day. That is customer service my friend. I saw some guy make a Google post about being charged a couple dollars more for the size of a fish and they said that was a rare occasion they have upgraded me for free a bunch of times and dude if you're worried about a couple bucks this ain't the hobby for you. This place is the poo!
John R D.
very helpful with my order someone called to let me know that one of the fish on my order became unavailable. He suggested I cancel the unavailable fish and proceed with the available one. Which I did and he processed my delivery as well as crediting my bank account that same day.
scott V.
Sent me the wrong product. Still waiting for a reply. So far I had a few issues ordering products from their website. I'm trying to do my best and support my LFS, but at this point I pretty disappointed with their online service. I only recommend going to their stores in-person. For online shopping I highly recommend GlassAqua or Buceplant instead. Better service and better quality plants.
Response from Pet Zone Tropical FishDec 20, 2021
Hi there, Scott! We thank you for your support and love and appreciate the business! Our apologies, we didn’t realize there was an error with the order. Did you call or email us? The team has checked and haven’t seen any correspondence from you but shoot us a message or call and we are more than happy to correct this for you. Thanks and speak soon!
Quinn C.
Spent $200 on a wild blue Arowana/black and let me tell u well worth it was shipped super quick and the fish came in looking amazing with only a little fin damage but that's to be expected when moving a fish especially a big fish and I live in pa so this fish had to go from coast to coast all the way from Cali
Tom
My overall experience was great. I have so far placed two separate orders and will most likely continue purchasing aquarium plants from Pet Zone. There is always risk associated with purchasing plants, or anything alive, from an online vendor. Between my last two orders, I received 4 items that were dead upon arrival, 2 items that were incorrect, and never received another 2 items. However, these damaged, incorrect, and missing items were all very quickly refunded. Every other item in the order arrived viable and in great shape.
