Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Shawn G.
Sep 9, 2022
Excellent customer service!
Excellent customer service!
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Rita B.
Sep 9, 2022
My only issue was the expiration date.
My only issue was the expiration date. I haven't found a place to live yet but the letter expires in a few months. So hopefully I can find an affordable place to live soon.
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customer
Sep 9, 2022
Everything was perfect I love my letter…
Everything was perfect I love my letter it helped me alot.
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Jaime
Sep 9, 2022
Good in theory, doesn’t hit needs of landlords
I did a lot of research before landing on Pettable- I needed an ESA letter asap and was on a wait list for a new therapist through my usual clinic so I decided to give them a try. The company was easy to work with and the assigned therapist was very nice, but ultimately I would not recommend this service to anyone whose landlord asks follow up questions or wants additional detail. The letter I received was incredibly short, really only providing the bare minimum. They do not put a physical address on the letter and claim that by law a landlord still has to accept it- which I found to be not the case. My landlord and property management company both required a physical address on the letter and called out how even teletherapy services can still provide this through their HQs. Pettable charges extra for any sort of follow up, and the therapist I was matched to called out that she would not be able to provide an address at all. I ended up getting off the waitlist at my clinic and had my actual therapist write the letter free of charge. Pettable was a waste of money for me, and if I had not been able to get a letter through my clinic, I would have been in a bad position. I’d recommend just finding and meeting with a reputable, licensed therapist instead of using this service.
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Amelia O.
Sep 9, 2022
Dorm Cat
I got my letter back in March, and the college accepted it! I can now have my cat in the dorms to help me manage my disability!
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Nina W.
Sep 9, 2022
Wonderful and trustful
Efficient and helpful
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Kate P.
Sep 9, 2022
Amazing absolutely recommend
Amazing absolutely recommend
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SunFlora
Sep 5, 2022
The service works but only care about the money
The service works but they are super pushy for you to upgrade your ESA letter for "verification". I am happy with the service and speed but I feel like it was more of a sale transaction than an actual consultation and therapy.
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