Marjorie V.
ESA Letter
They were fast, friendly and very helpful.

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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6,350 approved reviews, newest moderated first
Marjorie V.
They were fast, friendly and very helpful.
Isabella
Pettable is a great website, my therapist unfortunately made an error on the forms (mistaking my cat for a dog) that I had sent her that almost cost me to lose my request. Pettable was great, it was not entirely their fault!
Alexa A W.
I get to have my cat! And I’m so grateful to pettable for helping me and helping me so fast. I was done with the process within a week and now can have my cat in my apartment. Thank you
Fred S.
It was so easy the person I spoke too helped calm me down when she was on the phone with me
Tracy S.
The only reason I cannot give this a 5 star is due to the experience that I had with the first therapist. I paid for 24 hour turn around, the therapist did not call when they should have, I had to send them a message and message customer support. They finally called saying it was not on their schedule then later admitted they did not look at their schedule today. That was ok because I did have free time. Then I waited for my letter, and waited and waited. I sent the therapist messages to make sure I wasn't looking in the wrong place. It was a week later and I did not receive my letter. I had been corresponding with customer support about this as well. They set me up with a different therapist. This therapist was wonderful. She provided me with my ESA letter in less than 24 hours. The second experience was definitely 5 star.
Kristi B.
I did not receive my order, I never received my consultation from the dr. I attempted to reach out to reschedule and never got a reply. I have attempted to get a full refund.
Chris B.
The process was amazingly straightforward and fast. Definitely would recommend!
Angelina K.
I loved how easy it was! I felt that I was supported through the process as with a therapist.