Tayla
I would definitely recommend
I would definitely recommend. Very kind and compassionate people and understanding of what we are going through

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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6,350 approved reviews, newest moderated first
Tayla
I would definitely recommend. Very kind and compassionate people and understanding of what we are going through
Anonymous
It said 100% money back guarentee, but if you really search into it you find that its not in fact 100%. Sure some get 100% of the money back, but not 100% of the people get the money back. You don't get the money back unless it gets denied. Meaning they are admitting their product sucks and the best consolation they can give you for getting stranded with your dog and no place to live is your money back. But if you decide you don't want it because you don't want to deal with the stress that comes with possibly being denied? You're SOL. Its a scam that preys on people with mental illnesses and its disgusting.
Response from Pettable ESANov 11, 2022
Hi thank you for your review. We are sorry to hear you didn't enjoy your experience with Pettable. Our refund policy located on our website states individuals are eligible for a full refund if they get either get denied by the therapist, or they are denied by their landlords.
Megan C.
Without the help from Pettable, moving would have been a nightmare because getting rid of my dog is just never going to be an option. This service provided me with all the tools and paperwork to keep my dog and move into a building I otherwise wouldn't have been able to just based on the breed my dog is, with no understanding of how crucial she is to my quality of life. Pettable is fast and super easy to work with. Highly recommend and worth every single penny:)
Glendenia B.
I appreciated talking with the counselor and the advice she gave me.
Jeanette G.
My experience was a good one. The clinician that helped me was respectful and professional.
Sierra B.
Usually I don't like trusting 1 and 5 star reviews. I like to look in the middle. However, people should know that many landlords and housing departments WILL NOT accept a letter from an online source like this and they are not required to. By not telling you this, Pettable is absolutely lying to you. They are allowed to require a letter from a provider with a longer-standing relationship. You can find accurate requirements by looking up "Michigan state university animal legal and historical center", clicking on the first link, and putting "FAQs on Service and Assistance Animals in Housing" into the search bar.
Response from Pettable ESADec 13, 2022
Hi Sierra, we appreciate your feedback regarding ESA policies. I'd also like to let you know that ESA housing policies are different from university housing policies. As per Housing and Urban Development (HUD) a legally binding ESA means that you have spoken with a licensed therapist and that they have evaluated you and determined that you qualify for the letter according to the guidelines that are laid out by HUD in the Fair Housing Act. For more information about these policies, you may reach us at [email protected] and they'd be happy to assist you. Thank you!
Shelb
I am so grateful for pettable. My apartment complex has very strict guidelines for ESA letters. They accepted my letter and now I won’t owe any fees for my necessary pets. This option was great for me because therapy is very scarce in my area. Pettable made my process smooth. Thank you again pettable!!
Amanda A.
I originally chose Pettable based on the reviews. I was set to have an appointment with one provider and was informed that due to recent changes I would be set up with an in-person consultation. This would have been fine except, I had to follow up about getting rescheduled and then I was notified that no one was available, and I should contact customer service for a refund. Pretty disappointing from my perspective.