Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Timothy
Nov 20, 2022
Excellence.
Excellent. Very professional and compassionate encounter. Couldn’t ask for a better experience and have already recommended your company to another person.
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Ariel
Nov 20, 2022
Dr Dana Taylor was very nice and helped…
Dr Dana Taylor was very nice and helped me a lot throughout the process. I’m glad i went through Pettable!
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L. S.
Nov 19, 2022
Very professional letter and a pleasure…
Very professional letter and a pleasure to work with.
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Z S.
Nov 19, 2022
ESA Letter
Getting the appointment with a therapist was fast and easy. Also getting the ESA letter. She gave excellent advice. I would have given it 5 stars if they did not charge an extra $50 to complete a follow up form.
Response from Pettable ESADec 8, 2022
Hi Z, we appreciate your feedback! Rest assured that we're doing our best to make our service better as we progress. Thank you for trusting Pettable!
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Emily
Nov 19, 2022
This was the most invalidating…
This was the most invalidating experience I think I’ve ever had. I have professionally diagnosed autism and upon talking to me for roughly 10 seconds the pettable doctor decided to tell me that he did not think I actually had autism and then decided to grill me on my diagnosis and ask why I was not in therapy at the moment. As if therapy is something that everyone has access to and can afford or wait the incredibly long wait times to see one. If I could give this zero stars I would because he made me cry and told me that I didn’t have autism even though I have a professional letter from a certified psychiatrist that ran a test saying that I do. In the text saying I did not qualify for the letter, the doctor included that he believed I did not have a mental health disorder. Awful service.
Response from Pettable ESADec 8, 2022
Hi Emily, I'm very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. Please feel free to reach out at [email protected] to guide you on the next steps on how we can resolve this. We're here to help.
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Christian
Nov 19, 2022
Very helpful site to get your furry…
Very helpful site to get your furry friend ESA certified and the therapist was exceptional!
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customer
Nov 19, 2022
Friendly and professioal communication…
Friendly and professioal communication from the start.
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Amy
Nov 18, 2022
Fast & Friendly
The process was quick and easy and the therapist was friendly and efficient.
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