Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Jennifer
Dec 29, 2022
Easy to navigate
Easy to navigate
Response from Pettable ESAJan 6, 2023
AWESOME! Thanks for your feedback, Jennifer!
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Kylie De O.
Dec 29, 2022
Easy to use, with a fast rush service.
The service was quick, easy to use, and matched me with a great clinician/psychiatrist.
Response from Pettable ESADec 30, 2022
Hi Kylie, thank you for your feedback! We’re happy to know that you are satisfied with our services. Once again, thank you for trusting Pettable with your ESA needs!
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Mimi
Dec 29, 2022
So far so good
So far so good, I live in California and I have been waiting for the second session. My consultation went Really good with Christopher.
Response from Pettable ESAJan 6, 2023
Thank you for your feedback, Mimi! Please do not hesitate to reach us at [email protected] if you need further assistance. Thanks for trusting Pettable with your ESA needs!
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Nenad
Dec 28, 2022
Pettable service
Very professional and helpful service
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Customer
Dec 28, 2022
Very Easy Process
Very easy process! Made a phone appointment with a therapist in a reasonable amount of time. Got the ESA letter soon after that appointment was over. My landlord accepted the letter. Highly recommend!
Response from Pettable ESAJan 6, 2023
Hi Customer! we’re happy to know that you are satisfied with our services. Thank you for trusting Pettable with your ESA needs!
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Ashley
Dec 28, 2022
I was skeptical at first but decided to…
I was skeptical at first but decided to give it a try & im so glad I did! From start to finish, the process was so easy. The therapist I spoke with helped me understand the benefits of an ESA & was right in my area! The appt was able to be set up the following day. The letter was sent promptly & has worked! I now have the puppy at home. Thank you!
Response from Pettable ESAJan 6, 2023
Thank you for sharing your experience with us, Ashley! This will help our co-fur parents to feel more comfortable with our process. Thanks for trusting Pettable with your ESA needs!
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Cynthia C.
Dec 28, 2022
Good, just didn't realize was mainly for housing
This is not really Pettable's fault per se but I didn't realize the language of the ESA letter is very focused on housing and not just a general letter. I also didn't love that you need to pay before you even have your psych session.
Response from Pettable ESADec 30, 2022
Hi Cynthia, thanks for taking the time to write your feedback and we're taking notes of your points. Rest assured that we offer the payment first policy to avoid no-show clients for our therapist. Rest assured that we follow our money-back guarantee if you do not qualify for an ESA letter. I hope this helps. Thank you!
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Elizabeth
Dec 28, 2022
Great service!!
Great service!!
Response from Pettable ESAJan 6, 2023
Thank you for your feedback, Elizabeth! We appreciate you writing in!
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