Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Mary
Jan 14, 2023
Easy access to professionals
Easy access to professionals. Prompt response to questions. Paperwork completed in a timely manner.
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Cristina
Jan 14, 2023
The NON-REFUNDABLE should be posted in…
The NON-REFUNDABLE should be posted in a very visible place at the beginning of the sign up! Disgusting!!
Response from Pettable ESAJan 17, 2023
Hi Cristina, we are taking notes of your feedback and appreciate you sending this over. We're now looking into this case to understand the situation better. Please reach us at [email protected] so we can better assist you with your refund request. Thank you.
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MC
Jan 14, 2023
Quick, easy, thorough!
The process and communication was organized, quick, and easy.
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Irvin
Jan 13, 2023
The therapist that called me was understandable
The therapist that called me was understanding and good communicator and instead of just listening, it felt like she understood what I was going through
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Jessica
Jan 13, 2023
Nice having someone that understands…
Nice having someone that understands the need of having an emotional support animal. My pet has saved my life more times than i could count. The bond we have is amazing. I haven't gotten accepted for an apartment so i haven't gotten able to use the letter. Wish me luck
Response from Pettable ESAJan 17, 2023
Hi Jessica, we appreciate you sharing your experience with us. We wish you the best of luck and thank you for trusting Pettable with your ESA needs!
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Tonya W.
Jan 13, 2023
She made this process painless for me…
She made this process painless for me and my Lil pumpkin (dog :))
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Alexandra
Jan 13, 2023
Reliable, quick, professional and affordable service.
This service was so user friendly, professional and thorough. I was contacted by a doctor who communicated clearly and quickly with me. His questions allowed me to express my need for my dog to become certified as a service dog. The price is reasonable and service was outstanding.
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Asha
Jan 13, 2023
My experience with Pettable was amazing!
If I could I would rate Pettable 6 stars I would! I was able to get all of the paperwork I needed in order to keep my dog Moose with me during a move. My dog means the world to me and I don't know what I'd do without him by my side! Pettable was great to work with when my leasing company asked for additional paperwork and the mental health professional was also so helpful and prompt in returning the paperwork.
Response from Pettable ESAJan 13, 2023
Appreciate that you are satisfied with our service, Asha! We're very happy to know that you have been accommodated accordingly. Thanks for trusting Pettable with your ESA needs!
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