Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Jessica
Feb 6, 2023
Quick and painless!
Amazing fast process!
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jazmine
Feb 6, 2023
Made a real connection
Made a real connection and is real mental health professionals helping you.
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Sheila
Feb 6, 2023
My kind of therapy
I hate therapy. I won’t go. I hate telling my story and crying. I hate being a victim. This time I was able to write it down for the therapist to read and I didn’t have to talk about it which was awesome. This was definitely a therapist I would consider seeing on a regular basis.
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Amanda
Feb 6, 2023
Great Experience!
Great Experience! I received an appointment same day I filled out the application. She was very compassionate and had follow-up questions which showed me she was truly listening to me. She provided documents that I needed right away. I definitely recommend if you need someone to talk to or documents for a support animal.
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Bee
Feb 6, 2023
Hope that you don’t get Karen
Karen comes off with a very demeaning tone. On paper I don’t have a history of mental health issues but not everyone has the time or money to be involved in therapy, and it felt accusatory when she asked me if I was “just getting and ESA letter to not have to pay the deposit” and continued to ask if I had a high pet deposit, and tell me that people aren’t getting approved from Pettable the second year they apply. Then when she would ask me questions she wouldn’t even let me finish answering them before moving on to the next one.
Response from Pettable ESAFeb 7, 2023
I'm very sorry to hear about your experience with one of our therapists, Bee. This is not the kind of experience that we wanted you to have. Please feel free to reach out at [email protected] to guide you on the next steps on how we can resolve this. We're here to help out.
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Emily
Feb 6, 2023
Luanne was fantastic on the phone
Luanne was fantastic on the phone, with her availability, and in providing a fast turn-around time. My letter hasn't been requested yet for what I needed it for, but it's very professional and follows federal guidelines, so I don't anticipate any issues.
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SEM
Feb 6, 2023
Excellent service
Licensed professional was easy to talk to and make the process stress free.
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Xiaofeng
Feb 6, 2023
Therapist was wonderful
Jennifer Bronsnick therapist was wonderful. explained need and also what i needed to do to fly and what i can and cannot do.
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