Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Lorena
Feb 21, 2023
Excellent service!
Excellent service!! Super Fast!!
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Charlene
Feb 21, 2023
Ease of Process
The whole process was made easy. Thank you!
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Melissa
Feb 21, 2023
The whole process was quick and easy
The whole process was quick and easy. I was able to book a phone visit with a therapist the next day and received my letter within 48 hours. The Therapist/Counselor I talked to was extremely helpful and knowledgeable.
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whitney
Feb 21, 2023
was easy....
was easy....
Response from Pettable ESAFeb 22, 2023
Thank you for the review, Whitney! If you need further assistance with your letter, please do not hesitate to send us a message at [email protected]
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Kay
Feb 21, 2023
Super easy and quick!
Super easy and quick!! Got my letter approved the next day.
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Raf
Feb 21, 2023
Seems like a big scam
Keep receiving emails for this site. My card and personal information was stolen and used to sign up. The emails have been spammed to me even after I unsubscribed and one email also stated that whatever package was purchased would not be enough for a housing authentication and an additional package was needed. Seems over all like a scam. Reported to my CC company already for the unauthorized charges and have sent a request to be removed from the contact list as I am not the person who signed up or authorized payment.
Response from Pettable ESAFeb 22, 2023
Hi Raf! Thank you for raising this concern as Pettable never charges your card without your cosent. We're now looking into this case and it would be helpful if you could reach us at [email protected] so we could both resolve this issue. We're here to help!
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Mal
Feb 21, 2023
Everything went well and received my…
Everything went well and received my ESA letter, which was the main point. The lady I spoke with was nice and polite, with nothing to complain about. The reason why I'm disappointed and rating this low is that it was my understanding that we are put in connection with actual doctors, thus I was hoping for more of a consultation call than just a 3-minute call being asked "do you feel you have depression, anxiety, or both?" Pettable is great if you just want to pay and get your ESA Letter but if you are seeking first-step help this is not the place.
Response from Pettable ESAFeb 22, 2023
Hi Mal, thanks for sharing your experience with Pettable. We'd like to understand your journey better. Can you please send us a message at [email protected] so we can further investigate the process that you went through. We are here to help.
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Patrick
Feb 21, 2023
Twice I had appointments to discuss my…
Twice I had appointments to discuss my case and was left hanging
Response from Pettable ESAFeb 22, 2023
Hi Patrick! I'm very sorry tio hear about your experience with Pettable. Can you please send us a message at [email protected] so we can help you resolve your issue? We're here to help!
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