Pettable ESAReviews of pettable.com

I was really excited for this experience and then it just turned out to be the biggest stressor and anxiety filled activity ever. The doctor I had was very rude and not thorough whatsoever. I felt it was a huge waste of my time because after all of the papers and questions I had to answer, my phone call wasn't even 2 minutes long, before he ruddily told me I had to be on medication to receive a letter and he wasn't a therapist and there was nothing he could do for me. I ended up using another website for my ESA and it was 10 times easier and they gave it to me right away. When I went to customer service and tried to explain my situation they told me I was no longer allowed to be a client and there was nothing they could do. They weren't even going to look into it. Not to mention that I even missed my first appointment because they had some random persons email registered to my account and not my own.

Awesome Therapist

The training certificate is worthless as far as DOT is concerned for air travel. I do not recommend at all.

Easy and very responsive. Helped a lot

The $249 PSD package was misleading, it said I would not need any previous diagnosis or evaluation from a doctor, just the training lessons given by pettable on their site once you have purchased it. I could have just paid for the ESA letter and that’s it (saving me 100$ at the very least) So I am waiting for a refund for that particular item. The person that did my evaluation also seemed to be in a hurry, and clearly had made up her mind that I wasn’t PSD approved in the first minute of our conversation.

It was quick, efficient, and every step of the way I felt very supported!

Wonderful conversation and further knowledge of my disability, very helpful for my future

My interview went well and I received the Comfort Dog letter quite quickly. However, I had an unexpected expenditure of $50 to Pettables due to extra paperwork required by my apartment complex. My biggest upset is that AFTER I had everything processed there imbedded within the last paragraph at the bottom of the interview is the fact that the letter is only good for 1 year. I thought that it would be final. This upset me greatly! Will I have to go through the entire process again and pay again for next year? This is not much of a savings, indeed!