Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Patrick
Apr 7, 2023
Missing items.
Missing items.
Response from Pettable ESAApr 7, 2023
Hi Patrick, we'd like to assist you better. Can you please reach us at [email protected] so we can assist you in completing what you need. We're here to help.
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Keith W.
Apr 7, 2023
Great people
Very friendly, knowledgeable, and accommodating for your needs and to makes sure you have everything you need.
Response from Pettable ESAApr 7, 2023
Thanks for putting a good review on our team, Keith! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
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Alyssa
Apr 7, 2023
Nightmare Pet Screening
I've had 3 ESA cats and never had any issues over the years until my new landlord started using a pet screening service. They were so finicky about what the letters needed and verbiage that my doctor gave up, so I turned to pettable. I had a wonderful experience, and despite the pet screeners repeatedly asking for more- the therapist I was assigned never gave up until we got what was needed for my ESA approval.
Response from Pettable ESAApr 7, 2023
Thank you for sharing your experience, Alyssa. we're happy that you have been able to confide with one of our clinicians and help you out with your ESA needs. Thanks for choosing Pettable!
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Shannon
Apr 7, 2023
Easy sign up!
The process was super simple and I felt like my needs were understood. I’ve told some of my friends about this site and am happy I made the decision to use pettable.
Response from Pettable ESAApr 7, 2023
We appreciate the recommendation, Shannon! Thank you for trusting Pettable with your ESA needs. Please feel free to reach out at [email protected] as we're always here to help.
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SWARN
Apr 6, 2023
I lost my hope to live my 2 loveable…
I lost my hope to live my 2 loveable pets, because of whom my life and my family was changed...We tried 40-50 homes in New Jersey and everyone denied saying you have 2 BIG DOGS...THANKS to Pettable in keeping that hope alive and allowing me and my family to live with them again!!!
Response from Pettable ESAApr 7, 2023
Hi Swarn, we're so elated to know that you are able to keep your ESAs with you! Thank you for trusting Pettable with your ESA needs!
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Katelynn
Apr 6, 2023
Approved quickly once confirmed I have…
Approved quickly once confirmed I have spoken with my therapist recently! Very easy and approved by a lawyer in my housing department within 24 hours!
Response from Pettable ESAApr 22, 2023
Hi Katelynn, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs
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Sydney
Apr 6, 2023
Best Experience!!
Pettable provided the best, most supportive experience in obtaining an Emotional Support Animal letter. The therapist called me at the scheduled time and went through the process. He provided me with information on how to handle my landlords and also provided me ways to calm my anxiety.
Response from Pettable ESAApr 22, 2023
Hi Sydney, thank you for sharing your experience with us. We're glad to know that we have been a good help. We appreciate your feedback and we wish you the best of luck!
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Jason
Apr 6, 2023
No follow up after not receiving the…
No follow up after not receiving the scheduled call. Still charged for nothing.
Response from Pettable ESAApr 7, 2023
Hi Jason, I am very sorry to hear about your situation. Can you please send us a message at [email protected] so we can assist you better? We're here to help!
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