Kayla F.
Process was easy and fast.
Process was easy and fast.
Response from Pettable ESAMay 7, 2023
Thanks for the short and sharp review on us, Kayla!

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingMental Health · Newark, Delaware
Excellent

Mental Health · Lancaster, California
Excellent

Mental Health · New York, New York
Excellent

Mental Health
Excellent
6,350 approved reviews, newest moderated first
Kayla F.
Process was easy and fast.
Response from Pettable ESAMay 7, 2023
Thanks for the short and sharp review on us, Kayla!
Kaylee
It was a quick and easy process .
Response from Pettable ESAMay 7, 2023
Thanks for the 5 stars, Kayleee!
Kate
My experience with Pettable was wonderful! In case anyone else is anxious as to what the process entails here is a brief summary of my experience. During the intake process you are asked to answer 5 prompted questions regarding your relationship with your pet and a short questionnaire where you rank how often you experience certain emotions/symptoms. After submitting this information I was able to schedule a phone meeting with my clinician within a couple days. During the phone call we expounded on my answers to the prompt questions and questionnaire. My clinician was very kind and caring and explained her process and philosophy behind writing the ESA recommendation letter. If you are at all hesitant based off the uncertainty of the process I would say take the next step!
Response from Pettable ESAMay 7, 2023
Hi Kate! Thank you for sharing your full experience with Pettable! We're here to help! Feel free to reach us at [email protected] if you need further assistance. Thanks for choosing Pettable!
Lawrence V.
You suckered me into purchase, only after I paid did you let me know I would have to wait 30 days for this letter, Very dirty trick!
Response from Pettable ESAApr 29, 2023
Hi Lawrence, as per our website, we make sure to pop-out a note for CA residents that they need to abide the ESA policy to have a 30 day relationship at the least with their therapists. Please send us a message at [email protected] so we can help you out with this. Thank you.
Cray
Professional, Kind, Affordable and efficient.
Response from Pettable ESAMay 7, 2023
Thanks for the short and sharp review on us, Cray!
Denise
Pettable offers a non-complicated, convenient way to access help from a clinical specialist. The process was quick and easy.
Response from Pettable ESAMay 7, 2023
Hi Denise! We're glad the you felt comfortable with the process! Thanks for choosing pettable!
Megan
My experience was great with much ease. I appreciate the service I was given and will recommend to others in the future.
Response from Pettable ESAMay 7, 2023
Hi Megan! Thanks for the review. We truly appreciate the recommendation. Feel free to reach us at [email protected] if you need further assistance. Thanks for choosing Pettable!
Judi
I am happy with the service from Pettable.com . Setting up my appt was quick and easy. Therapist was polite and professional. The price was affordable and time from consult to letter in my possesion was fonomnally quick. My therapist replyed to my questions days after our consulting quickly. I was extremely surprised and delighted by the customer service they provided me. A "Save and Return" feature would be handy for filling out preconculition questions. I had to restart 4 times due to interruptions by phone calls, and my baby kitties needing to be let in and out. Before I completed it the form I ended up with 2 profiles somehow. I also had a hard time locating and downloading my ESA Letter. It was kinda frustrating for me and almost caused a minor anxiety attack. Please remember your dealing with a person who gives up easily and quickly made anxious. It's easy for me to find reasons to feel bad about my abilities or lack of. Be kind and make things as accessable and easy to locate as possible. Over all I am extremely happy. Haven't given letter to my landlord yet. I believe that if there any problems that Pettable.com will be there to help me over any obstacles I encounter. Very impressed and have recommended there service to many of my friends and group members.
Response from Pettable ESAMay 1, 2023
Hi Judi, Thank you very much for sharing your experience with us. Rest assured that we are taking notes of your feedback to make our service better as we progress. We really appreciate the details, and please feel free to reach out again if you need help. Once again, thank you for trusting Pettable with your ESA service!