Pettable ESAPettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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6,350 approved reviews, newest moderated first
Gaby P.
She was very professional and understanding and kind. I felt nervous at first but she made the phone call go quickly and smoothly and I felt more comfortable sharing with her.
Response from Pettable ESAJun 20, 2023
Hi Gaby, we're happy that you have been able to confide with one of our clinicians and felt comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Raymond
Everything was handled quickly and efficiently as promised. Seamless experience and letter was adequate for what I needed it for.
Response from Pettable ESAJun 20, 2023
Hi Raymond, we're glad to know that you were able to receive your letter in a timely manner and that you have been accommodated accordingly by the team. Thank you for sharing your thoughts about our process and for trusting Pettable with your ESA needs!
Geneen Dorfman M.
I found I needed an ESA letter to articulate what task my dog has been trained to do to provide emotional support.
Response from Pettable ESAJun 20, 2023
Thanks for choosing Pettable, Geneen! Please feel free to send us a message at [email protected] if you have further questions or assistance. We're here to help! :)
Sara-Marie S.
4/5 Service was prompt and efficient. However, felt very rushed during the therapy interview session.
Response from Pettable ESAJun 20, 2023
Hi Sara-Marie, we are taking note of your feedback, and we appreciate you sending it over. If you need further assistance with your ESA needs, please reach out to us at [email protected] so we can better assist you. Thank you.
Taylor
Marie made the experience very comfortable and easy. I do not do well with talking on the phone for things like this but she made me feel very comfortable while discussing my personal issues.
Response from Pettable ESAJun 20, 2023
Thank you for sharing your experience with one of our clinicians, Taylor! We're glad to know that she was able to make you feel comfortable with our process. If there is anything else that you need, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
Sandra
The person I spoke with was kind and understanding. I got my letter super fast. I would recommend.
Response from Pettable ESAJun 19, 2023
Hi Sandra, we're glad to know that you are able to receive your letter in a timely manner and that you were accommodated accordingly. Thank you for trusting Pettable with your ESA needs!
Cassandra
Everything went very smooth and was extremely easy. I did not realize there was an additional fee for my 3rd pet (only 2 pets per letter) I'm sure it was an oversight on my end. Highly recommend this company.
Response from Pettable ESAJun 19, 2023
We appreciate the recommendation, Cassandra! More importantly, we're happy to know that you are satisfied with our service. Thank you for trusting Pettable with your ESA needs!
Hannah
I live in colorado. Im a legal resident of Colorado, have an apartment there and everything. I am active duty military and currently on rotation overseas. But once again, a LEGAL RESIDENT of Colorado, reside there permanently but work sent me overseas for a bit. I return stateside in 2 weeks. While on the phone with the therapist she asked if I was okay because I seemed distracted, I informed her that I was fine but if there was a delay it’s because I’m overseas currently. She immediately said she cannot help me since I’m not in Colorado and said it needed to be rescheduled, sent me a link and rescheduled. I am a legal resident of Colorado, have an apartment, car, and life there and am temporarily “living” overseas due to a deployment. It is absolutely insane that I had to reschedule and pay $30. I’ll be back in America in 2 weeks. What is the difference between me being overseas for work temporarily and if I had been on vacation overseas for the week? There isn’t one. I had very very high hopes for this business but I believe now that it is greedy, money hungry people running this company or maybe it was just my therapist. Who knows. A legal resident of a state should be allowed to speak to a therapist regardless of if they are temporarily overseas. I understand you cannot give ESAs over state lines, I wasn’t asking for that. I’ll be in Colorado, I live in Colorado, the ESA is for Colorado. Absolutely would NOT recommend this company to anybody, especially anyone active duty military. I am still going to do this next appointment because I need a therapist and I don’t need my money going to waste but I will be seeking my ESA letter elsewhere.
Response from Pettable ESAJun 19, 2023
Hi Hannah, I'm very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. Please feel free to reach out at [email protected] to guide you on the next steps on how we can resolve this. We're here to help.