Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

amy
Aug 11, 2023
worth it
quick, easy, and straightforward!
Response from Pettable ESAAug 13, 2023
Thanks for the review, Amy! :)
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Kimberly
Aug 11, 2023
Never received my document I paid for
Never received my document I paid for Edit: I have contact the therapist assigned to me as well as the support email and no one has ever replied. Scammy behavior
Response from Pettable ESAAug 11, 2023
Hi Kimberly, thank you for raising your concern here. We'd like to assist you better. Kindly send us a message at [email protected] so we can resolve this issue. We're here to help.
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Ludovica
Aug 11, 2023
Great experience
It’s very hard for me to talk about my condition but Jennifer made me feel immediately comfortable. She was super sweet. I truly appreciated talking with her.
Response from Pettable ESAAug 13, 2023
Hi Ludovica! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable. We're happy to help!
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Michele-daughter of B.
Aug 11, 2023
This was a very easy process
This was a very easy process. Was able to get registered and seen by a specialist very quickly. Thank you!
Response from Pettable ESAAug 13, 2023
Hi Michele! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable. We're happy to help!
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Paul
Aug 11, 2023
Not what I expected
Not what I expected. Misleading information.
Response from Pettable ESAAug 11, 2023
Hi Paul, we'd like to understand your review better so we can improve our service. Would you mind sending us a message at [email protected] so we can further assist you? We'll be on the lookout for your reply. Thank you.
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Richard
Aug 11, 2023
Everything was seamless
Everything was seamless. This is my first Esa and they were awesome. My therapist was very caring and helpful. My letter was accepted, I can keep my beautiful Hershey!
Response from Pettable ESAAug 13, 2023
Hi Richard! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable. We're happy to help!
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Happy F.
Aug 11, 2023
Perfect for your family
Easy, fast, specialist so friendly & caring.
Response from Pettable ESAAug 13, 2023
Thanks for that short and sharp review, Happy! Good Luck! :)
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elizabeth B.
Aug 10, 2023
great ppl helping and explaining what…
great ppl helping and explaining what needs to be done... fast and efficient to get the rifght therapist to get my letter for housing... had the letter in 24 hrs... ty for everything pettable... will for sure referring you thx again
Response from Pettable ESAAug 13, 2023
Hi Elizabeth! We're happy to know that you had been able to confide with one of our clinicians. Thanks for choosing Pettable. We're happy to help!
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