Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Litzy A.
Oct 8, 2026
great and smooth experience!
i had such a great experience working with pettable, especially thanks to kya miller, licsw, lcsw! navigating housing requirements and third party portals can feel super overwhelming, but kya made the verification process completely seamless. she was extremely prompt, professional, and on top of everything from start to finish. her quick response time made all the difference in getting my assistance animal documentation finalized without any stress. if you need a reliable service with clinicians who genuinely care and work efficiently, i highly recommend pettable and kya miller!
Response from Pettable ESAOct 19, 2026
Hi Litzy, Thank you so much for sharing your wonderful experience! We’re delighted to hear that Kya Miller, LICSW, LCSW made navigating housing requirements and third-party verification feel seamless and stress-free. We understand how overwhelming the documentation process can sometimes be, so it’s especially meaningful to know that Kya’s prompt communication, professionalism, and attention to detail made such a positive difference for you. We’ll be sure to pass along your kind words to Kya. Your recommendation means so much to us, and we truly appreciate you trusting Pettable for your ESA needs. Warm regards, The Pettable Team
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Courtney
Oct 6, 2026
Kya was amazing and kind
Kya was amazing and kind. She really understood my situation and mental health needs regarding my pup.
Response from Pettable ESAOct 7, 2026
Hi Courtney, Thank you so much for sharing your experience! We’re delighted to hear that Kya was kind, understanding, and took the time to listen to your needs and the important role your pup plays in supporting you. We’ll be sure to pass along your kind words to Kya. Thank you for trusting Pettable with your ESA needs! Warm regards, The Pettable Team
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P B.
Oct 6, 2026
Process was easy
Process was easy enough but a little pricey. Otherwise, the therapist was easy to speak with and seems like she took the time to understand.
Response from Pettable ESAOct 6, 2026
Hi P B, Thank you for sharing your honest feedback! We’re glad to hear that the process was easy and that your therapist was approachable and took the time to understand your situation. We also appreciate your feedback regarding the cost. We understand that affordability is an important consideration, and comments like yours help us better understand our clients’ experiences and where we can continue to improve. Thank you again for choosing Pettable and for taking the time to share your experience. Warm regards, The Pettable Team
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Lissa
Oct 6, 2026
I had the pleasure of working with Mrs. Kya Miller!
I had the pleasure of working with Mrs. Kya Miller, it was an amazing experience. Her service was outstanding. She communicated with me well and helped every step of the way. Very patient and professional!
Response from Pettable ESAOct 6, 2026
Hi Lissa, Thank you so much for sharing your wonderful experience! We’re delighted to hear that Kya Miller provided outstanding support and communicated clearly with you every step of the way. It’s especially great to know that her patience and professionalism made the process such a positive one. We’ll be sure to pass along your kind words to Kya! Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
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Starr E.
Oct 5, 2026
Straight forward and answer all your…
Straight forward and answer all your questions quickly
Response from Pettable ESAOct 6, 2026
Hi Starr, Thank you for your kind feedback! We’re glad to hear that you found the process straightforward and received quick answers to your questions. Providing a clear and supportive experience is very important to us. Thank you again for choosing Pettable for your ESA needs! Warm regards, The Pettable Team
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Gabriel
Oct 5, 2026
Kya Miller
Kya Miller, LICSW, LCSW helped to make this process so much easier, be able to meet with her for a consultation took all my worry away, I’m very appreciative for what she was able to do for me!
Response from Pettable ESAOct 6, 2026
Hi Gabriel, Thank you so much for sharing your experience! We’re delighted to hear that Kya Miller, LICSW, LCSW helped make the process easier and that your consultation with her helped ease your worries. We truly appreciate your kind words and will be sure to pass them along to Kya. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
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Debra T.
Oct 4, 2026
Dr Gina went above and beyond
Dr Gina took care of my needs and she went above and beyond
Response from Pettable ESAOct 6, 2026
Hi Debra, Thank you so much for your kind feedback! We’re thrilled to hear that Dr. Gina took great care of your needs and went above and beyond to support you throughout your experience. We’ll be sure to pass along your appreciation to her. Thank you for trusting Pettable for your ESA needs! Warm regards, The Pettable Team
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Brenda
Oct 3, 2026
I would definitely recommend pettable…
I would definitely recommend pettable it was super easy from filling out online forms to the phone call. The questions are easy they ask how your pet helps you out and just be honest and it would get approved this is my 3rd year with them and never have been let down. My apartments don’t have no problem accepting my dogs with this ESA letter thank you so much for existing.
Response from Pettable ESAOct 6, 2026
Hi Brenda, Thank you so much for your continued trust in Pettable over the past three years! We’re delighted to hear that the process has consistently been easy and straightforward, from completing the forms to speaking with your provider. It’s also wonderful to know that your ESA documentation has been accepted by your apartment community and that you’ve had a positive experience year after year. Your recommendation means a lot to us. Thank you for choosing Pettable! Warm regards, The Pettable Team
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