Ali D.
Very sweet and helpful.
Very sweet and helpful.
Response from Pettable ESADec 14, 2023
We appreciate you taking the time to write your feedback for Pettable, Ali. Thank you for choosing Pettable with your ESA needs!

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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6,350 approved reviews, newest moderated first
Ali D.
Very sweet and helpful.
Response from Pettable ESADec 14, 2023
We appreciate you taking the time to write your feedback for Pettable, Ali. Thank you for choosing Pettable with your ESA needs!
Guadalupe A.
This company is amazing. They matched me with a therapist immediately and they wrote my esa letter right away. I truly appreciate their system and support!
Response from Pettable ESADec 14, 2023
Hi Guadalupe, we're glad to know that you are able to receive your letter in a timely manner and was accommodated by the team accordingly. Thank you for trusting Pettable with your ESA needs!
Nessa M.
Amazing!! I was so nervous and anxious throughout this whole process. And they reassured me every step of the way and I was approved.
Response from Pettable ESADec 13, 2023
Hi Nessa, thank you for sharing your overall experience with Pettable's process! We are glad that you have been accommodated accordingly and that you’re satisfied with our service. As always, thanks for trusting us with your ESA needs.
Joe M.
Marie Chacon was excellent to work with and she guided me thru the process perfectly.
Response from Pettable ESADec 13, 2023
We feel you, Joe! and we're happy that our clinicians were able to help you feel comfortable with the process. We thank you for trusting Pettable with your ESA needs!
Kristina C.
Very helpful anytime i had a question or an issue she answered quickly! I would use again!
Response from Pettable ESADec 13, 2023
Hi Kristina, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
Evi
They have the best customer service team I have ever talked to. They responded incredibly fast and fixed my issue very quickly!
Response from Pettable ESADec 12, 2023
Thanks for putting a good review on our team, Evi! Happy to know that you have been accommodated accordingly. Thanks for choosing Pettable for your ESA needs!
Claude D.
Everything was so done so quickly and professionally. My therapist called right on time as scheduled and got the letter I needed out quickly. I went from having a bad landlord to one that was just as bad in different ways. I was being pressed for ridiculous pet deposits and monthly pet rent which I believe was ludicrous and heartless given the fact that I have had my cat for 7 years and was never required to pay anything. It was the one good thing the previous landlord did for me. I needed the letter and I needed it quickly. The turnaround time was less than 48 hours and I have submitted it. It's a week later and there have been no further issues regarding this brought up again. So far so good. There were two small typos on the letter I received, but I placed a call and a text and my therapist responded within minutes and corrected them immediately and resent the letter. It made me very happy that she was willing to drop whatever she may have been doing at that moment to help me. We all make mistakes in life. I know I have. I could be the poster guy for what not to do, so I am very forgiving. I just know the nature of my new landlord and his team. They are looking for things to call tenants down on. I couldn't give them any reason whatsoever to bring the letter into question. So, my letter was perfect in the end because my therapist made it that way and I am very thankful and happy for that. What I also like is the range of other services available at Pettable. I am a new customer and I have a limited income with several obligations and it is also the holiday season, so I am not in a position to make any more commitments right now, but very well may take advantage of some of them in the future. I am digging the Pettable newsletter with all of the information available; the hints, tips, tricks and advice provided there and I'm looking forward to receiving the next one. I also visit the the Pettable web site from time to time. I am so glad and so happy that I chose Pettable.
Response from Pettable ESADec 12, 2023
Hi Claude, thank you very much for sharing your journey towards choosing Pettable as your ESA service. We're glad that we're able to meet your needs accordingly and that you are accommodated by our clinician accordingly. Please feel free to reach out at [email protected] if you will need further assistance. We're glad to help. Once again, thanks for trusting Pettable with your ESA needs :)
Alexa D.
super easy to work with. very quick and responsive.
Response from Pettable ESADec 11, 2023
Thank you for sharing your experience with us, Alexa! We're very glad that you are able to feel comfortable with our process. Please feel free to always reach out at [email protected] if you need further assistance, and we're happy to help. Once again, thank you for trusting Pettable with your ESA needs!