Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

jon
Mar 5, 2024
Kya Miller
Kya Miller, LICSW, LCSW was vey professional and helpful
Response from Pettable ESAMar 6, 2024
Hi Jon, thanks for writing in! We're happy to know that Kya has been a good help with your ESA needs. Thank you for choosing Pettable!
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Cathy de la C.
Mar 5, 2024
Mixed messages re: how the appointment will be held
I liked the ease of scheduling. I dislike the fact that Pettable emailed me a link to video chat and I arrived early and it didn't matter because I was called on the phone instead. I almost didn't have my phone with me. Not cool, Pettable--I could have missed this appointment.
Response from Pettable ESAMar 6, 2024
Hi Cathy, we are taking notes of your feedback and appreciate you sending this over. We're now looking into this case to understand the situation better. If you need further assistance with your ESA needs, please reach out to us at [email protected] so we can better assist you. Thank you.
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Kerry F.
Mar 4, 2024
Anxiety gave way to relief
I was very anxious going into the meeting but the therapist was great to speak to and helped me through the process. I now feel confident about moving to a new place.
Response from Pettable ESAMar 6, 2024
Hi Kerry, thank you for sharing your experience with Pettable! We value how you feel at every step of the process and we're glad that your therapist helped you walk through it. We appreciate your feedback and we wish you the best of luck!
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Craig C.
Mar 4, 2024
Fantastic experience
Dr Tolson was great, understanding, compassionate, caring. Really took the time to listen to what I had to say, and my appointment was a bit later in the evening and that was a big help.
Response from Pettable ESAMar 6, 2024
Hi Craig, thank you for sharing your experience with Pettable! We're happy to know that our clinician was able to help you get through this process comfortably. Please feel free to reach out at [email protected] if you need anything else and we'll be happy to help. Once again, thank you for choosing Pettable!
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Sexy B.
Mar 4, 2024
Thk u for all your help you an your…
Thk u for all your help you an your team are great 👍🏽
Response from Pettable ESAMar 4, 2024
Appreciate your review for the Pettable team, Sexy Bugaboo! Please do not hesitate to reach us at [email protected] if you need anything else. All the best!
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Rachael H.
Mar 3, 2024
Easy and fast!
If was super easy and fast and the psychologist was so nice and friendly. I didn't mind taking to her at all! I was worried it was going to be a painful process but so glad I did it for my fur baby!
Response from Pettable ESAMar 4, 2024
Thank you for sharing your experience with one of our clinicians, Rachael! We're glad to know that she was able to make you feel comfortable with our process. If you need anything else, please feel free to reach us again at [email protected] and we'd be happy to help. Once again, thank you for choosing Pettable for your ESA needs!
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Aspen P.
Mar 3, 2024
Great Service!
Great service and works in a timely manner. Appreciate this company for how they worked with me and kept me updated on things I needed to do to finalize my ESA. :)
Response from Pettable ESAMar 4, 2024
Hi Aspen, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
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Lama H.
Mar 3, 2024
Snooth and reassuring
This is my 2nd time using Pettables. Wanted my dog to come to a rental home with me and guess who made it?! My dog! Pettable is A+++. I only would recommend them.
Response from Pettable ESAMar 4, 2024
Thanks for sharing your experience with your second purchase, Lama! We're glad to know that you're able to bring your ESA with you. Please do not hesitate to reach us again if you need further assistance and we'd be happy to help. Once again, thank you for choosing Pettable!
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