Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

izzy /.
Mar 23, 2024
Christopher Armbruster needs to be removed
Dr. Christopher Armbruster needs to be removed from Pettable as a therapist. I've seen his name on many bad reviews, and I wish that I had seen them when I myself signed up for Pettable a year ago. My first meeting was fine, I got my letter and things were good for a year. My renewal appointment was today. Christopher changed the type of meeting last minute and cold-called me two hours before my appointment. He insisted he had a scheduling conflict and needed to meet right that minute. The meeting lasted a few minutes, he asked for information he should've gotten from the forms I had to fill out, and hung up on me mid-panic attack. He then sent me a ":)" which felt like insult to injury after the experience I've had today.
Response from Pettable ESAMar 25, 2024
Hi Izzy, I'm very sorry to hear about your experience with one of our therapists. This is not the kind of experience that we wanted you to have. Rest assured that we are looking into this case to understand the situation better. We sincerely apologize for this. Please reach out to [email protected] so we can better resolve this issue. We're here to help.
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Glencom
Mar 23, 2024
Ease of Access
Ease of access and transparency
Response from Pettable ESAMar 25, 2024
Hi Glencom! Thanks for writing in! We appreciate your insight and we're glad that you find our process easy. Feel free to reach out again if you need anything else. Again, thank you for choosing Pettable!
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Abigail B.
Mar 22, 2024
They were wonderful and made things…
They were wonderful and made things easy for me.
Response from Pettable ESAMar 25, 2024
Thank you for sharing your experience with Pettable, Abigail! We're happy that we're able to help with your ESA needs. Thank you for choosing Pettable with your ESA needs!
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cade S.
Mar 22, 2024
Simple and quick
Simple and quick. Loved the easy process!
Response from Pettable ESAMar 25, 2024
Love that you found our process simple and quick, Cade! If there is anything else that we can help you with, please feel free to reach out again. We're here for you! Thank you for trusting Pettable with your ESA needs!
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Tyshawn
Mar 22, 2024
Quick and very informative
Quick and very informative. Felt like the actually cared about my issues.
Response from Pettable ESAMar 25, 2024
Thanks for your insight, Tyshawn! Indeed, we do care about your experience here at Pettable! We're glad to know that you have been accommodated by the team accordingly. If there's anything else that you need help with, we're here for you!
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Mary Louise L.
Mar 22, 2024
Pettable and their team of…
Pettable and their team of professionals were responsive and understanding of my needs. A great experience.
Response from Pettable ESAMar 25, 2024
Hi Mary, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
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Ashley H.
Mar 20, 2024
Immediate and professional and friendly
I was so impressed with the fast response I received when I requested the ESA letter. The letter is so explicit and professional and I really appreciate it. Thank you so very much.
Response from Pettable ESAMar 21, 2024
You are most welcome, Ashley. We're happy to know that we're able to serve your ESA needs promptly. Please feel free to reach out again if there's anything else we can help you with. Thank you for trusting Pettable with your ESA needs!
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Connie B.
Mar 20, 2024
I’m still in the middle of the course
I’m still in the middle of the course, awaiting the additional training and completion of my evaluation from Christopher. I’ll have more to say when I’m done.
Response from Pettable ESAMar 21, 2024
Hi Connie, thank you so much for writing in! We are looking forward to your feedback regarding our training program. We value your opinion as we aim to improve our service as we progress. If you have additional questions or need further assistance, please do not hesitate to contact [email protected]. We're here to help!
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