Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Brandon
Feb 5, 2025
Please don't waste your money on any…
Please don't waste your money on any training site. In the end you don't need a card, badge, or certificate. The training you can do personally and the only thing that is basically told is how to answer 2 questions when asked if your animal is a service dog. Every site is just a scam. We all love our pets, so we fall for the gimmicks.
Response from Pettable ESAFeb 5, 2025
Hi Brandon, It sounds like you’ve had a frustrating experience with online training programs, and we completely understand your concerns. At Pettable, we strive to provide transparent and valuable services to those who truly need them. While it’s true that service dogs do not require certification or registration, proper training is essential for them to perform their tasks effectively. Our Psychiatric Service Dog (PSD) training program is designed to be a structured guide for individuals who need assistance training their dogs to meet the legal requirements of a service animal. We don’t offer unnecessary cards or badges—just practical, ADA-compliant training that helps people with disabilities gain independence with their service dogs. If you have any concerns or questions about service dog training, we’d love to help clarify anything for you. Your feedback is always appreciated!
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Morowa
Feb 4, 2025
Fast Service
Excellent service. Fast and efficient. Thank you.
Response from Pettable ESAFeb 5, 2025
Thank you for your kind words, Morowa! We're so glad you found our service fast and efficient. If you ever need anything in the future, we're always here to help. Thank you for choosing Pettable!
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Eric H.
Feb 4, 2025
Great Quick Service
Great quick service with great communication when it comes to appointments.
Response from Pettable ESAFeb 5, 2025
We truly appreciate your feedback, Eric! We're glad you found our service quick and that our communication made scheduling easy. If you ever need assistance again, we're here for you! Thank you for choosing Pettable!
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Aaliyah W.
Feb 3, 2025
It’s all Lies
They said you will get a refund you will not My name is Aaliyah Wooten I am homeless and asked for a refund to feed me and my dogs and they told me no and to figure it out they are not trusted and I reported them.
Response from Pettable ESAFeb 5, 2025
Hi Aaliyah, We're truly sorry to hear about your situation, and we understand how important this is to you. Our refund policy is designed to ensure fairness for all customers, and we want to make sure you're supported in the best way possible. If you were deemed ineligible for an ESA letter, you should have received a full refund. However, if there's been any misunderstanding or issue with your request, we'd love to take another look and see how we can assist you. Please reach out to our support team directly at [email protected] so we can review your case further. Your well-being and that of your dogs matter to us, and we truly appreciate the opportunity to make things right.
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Jonathan B.
Feb 3, 2025
Great experience
Great experience. I would definitely recommend! Kya Miller LICSW, LCS was easy to talk to and helped me out a lot. Thank you so much - 02/03/2025
Response from Pettable ESAFeb 5, 2025
Hi Jonathan, Thank you so much for taking the time to share your wonderful experience with us! We’re thrilled to hear that your experience with Kya Miller was great and that she was easy to talk to while providing you with the help you needed. It’s our goal to ensure that every client feels supported and understood throughout the process, and it sounds like Kya truly delivered on that promise. Your recommendation means a lot to us, and we're honored that you chose Pettable for your ESA needs. Thank you again for your kind words and for trusting us to be a part of your journey. Thank you for trusting Pettable with your ESA needs!
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Zena H.
Feb 3, 2025
Best Experience Getting ESA Letters
I was incredibly nervous about the process of getting my 2 pets approved to be ESAs but the process went smoothly and I am so happy with the care I received!
Response from Pettable ESAFeb 3, 2025
That’s wonderful to hear, Zena! We know how nerve-wracking the process can feel, and we’re so glad we could make it smooth and stress-free for you. Your pets are lucky to have you, and we’re happy we could help ensure they can stay by your side as ESAs. If you ever need anything in the future, don’t hesitate to reach out. 😊
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Katie V.
Feb 2, 2025
So worth it!
It was a quick and concise process. With my history it was clear I should have done this years ago, it would have saved me so much time while house hunting.
Response from Pettable ESAFeb 3, 2025
Hi Katie, Thank you so much for trusting Pettable to assist you in obtaining your ESA letter. We’re thrilled to hear that you found the process quick and concise! It’s always our goal to make the experience as seamless and stress-free as possible, especially when it comes to something as important as securing housing with your emotional support animal. We completely understand how much time and effort house hunting can take, and we’re so glad that our service could help make things easier for you. If there’s ever anything else we can do to support you in the future, please don’t hesitate to reach out. Wishing you and your ESA the very best in your new home!
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Noely G.
Feb 2, 2025
Easy and quick
My physician Tasha Holland-Kornegay made this experience the best! She was so sweet and always helpful. Anytime I reached out she was there. This process was also very easy.
Response from Pettable ESAFeb 3, 2025
Hi Noely, Thank you so much for your kind words! We’re absolutely delighted to hear that Dr. Tasha Holland-Kornegay made your experience the best. She is truly dedicated to providing compassionate and helpful support, and we’re so glad she was there for you whenever you needed assistance. We also appreciate you highlighting how easy the process was for you! Making this journey as smooth and stress-free as possible is always our priority. If you ever need anything in the future, please don’t hesitate to reach out. We’re always here to help. Wishing you and your ESA all the best!
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