Pettable ESAReviews of pettable.com

The therapist I spoke with was Dr. Kamaria Taylor-McCune aka Dr. K. She was cold and unfriendly, which for someone who already has a lot of anxiety threw me way off. I was expecting to have what felt like a conversation with a caring therapist. She was clearly reading only from a script, working from a home with kids and just asking me to reiterate the same questions I already filled out online. She spoke rudely to me and didn’t seem like she cared what I had to say which I felt made it very difficult for me to communicate clearly because I didn’t feel like I was speaking to another human. In addition to this I was told I could put both of my cats on my letter, I’ve seen countless reviews of people saying they were able to easily. Both of my cats are very different from each other, they provide different “treatments” for me and at different times. She told me I could only get one cat on my letter because there’s no way to differentiate between them and what they do. So I then proceeded to go into great detail of how they are completely separate cats, how they provide me completely separate therapies at separate times for separate events. She just stayed silent as I continued, then got defensive and ended the call saying I’d get my letter for only my one cat soon, because he is the one who provides “pressure therapy”. I feel jipped out of my money. I haven’t received any email. I can’t find any receipt, proof, or invoice that I paid from the company, only the money taken out of my account -Pettable. I can’t find any customer service line to reach out to. None of the reviews online seem real. They all ONLY mention a Dr. Kya, and you have to speak with a therapist from your state, and I know not everyone is from the same state seeing Dr. Kya! I can’t even put in a review because it wants you to upload your invoice, which doesn’t exist and was never sent to me! Even then, they have to contact YOU with a request to leave a review for them! I strongly feel as though my chance was taken from me due to the therapist I spoke with and I’m very upset that there is no one I can contact for help. I wish I could have another chance to speak with someone else and I’m feeling so upset seeing people in reddits saying they had a perfectly kind and understanding therapist who heard them out on how their pets were different from each other.

I’ve used Pettable twice now to obtain my Emotional Support Animal (ESA) letter, and I can confidently say they are the best in the business when it comes to emotional support services. The process was straightforward, fast, and handled with compassion every step of the way. Both times, I had the pleasure of being evaluated by Kya Miller, LICSW, LCSW, who was professional, thoughtful, and truly attentive to my needs. Kya took the time to understand my emotional health and the role my animal plays in my well-being. I felt truly heard and supported. Thanks to Pettable, I received a legitimate ESA letter that allows me to live with my animal without the financial stress or housing barriers that can come from pet-related fees. This support has been crucial for my mental health, and I wouldn’t trust anyone else to handle something so important. If you're looking for a reliable ESA letter provider, I 100% recommend Pettable. Their licensed professionals, like Kya Miller, make all the difference.

It was easy, quick and affordable. I was happy to find out that I could use my HSA card for it.

I was scheduled for a phone call to register 3 pets. Unfortunately, I did not get past that step of the process. The provider called me and explained my boyfriend’s name was on the account but could be fixed. She also started she could only approve 2 animals, but that wouldn’t work my form stated I had 3 animals. She explained she couldn’t move forward with me but could put in the request. Concerned, I asked when and how I would be contacted and she verified by email. The phone call was ended. A few mins later, I got an email stating a full refund was issued because I mistreated the provider that called me?? This totally caught me off guard because I did no such thing. As a past customer service worker, I treat all phone calls with respect and dignity. I never raised my voice, called her names or anything of that nature. After emailing back to ask if they even listened to the phone call before accusing me of such things, I realized I did not want to spend money with a company that would so quickly accuse me of such things. I took my business to Support Pets, where it was cheaper, quicker and I was not falsely accused of having a poor attitude. As a company working with people needing help with emotional support, I find it in very poor taste to have providers/customer service workers that would falsely accuse customers of acting out, when they simply were not. If I had a poor attitude, I would take my L and move on, but something about spending money with a company and then being falsely accused by them makes my skin crawl! I wouldn’t and don’t plan on recommending this company to anyone who asks me. Instead, I’ll point them to Support Pets!

Very friendly, kind, and knowledgeable experience. Would definitely recommend.

Highly recommend this practice and service to anyone looking to register their companion as an ESA. Kya Miller, LICSW, LCSW has been my doctor for years and she listens and checks up from my previous visits. Thank you for the fantastic service!

Kya Miller helped me with my ESA letters and it couldn’t have gone smoother. She’s super nice, easy to talk to, and very helpful! Thank you!

Genuine certification, I got to keep my baby girl with me in moving and she truly is a cat that keeps me going I’m so glad this worked out.