PetSmartReviews of petsmart.com

very sad how my shih tzu came out, they cut her hair sticking to her skin. Now he brings pain and does not walk, he is sad, I do not want to eat, very ugly service

The worst dog groomer in the world, I took my dog ​​for a cut and they left it completely bare, I don't understand if they are specialists as they don't know what the cut is for each breed, my dog ​​is a schnauzer and they left it as a Chihuahua, completely bald, I felt like crying as soon as I saw it, and with the sinism of whoever provided me with this service, I would never recommend this place, they have no idea about haircuts, they test our dogs and it's worth it, anyway you have to pay them and the dog doesn't matter TERRIBLE SERVICE, Pet Smart in Everett, Massachusetts.

Truly 0 stars. Made an online order that I never received because FedEx received an empty box from PetSmart. They automatically started to "refund" me my money without contacting me or giving me the option of a reshipment. I have never received my refund or order after an entire month and multiple contacts with them. I already bought these items else where and will refuse to buy anything from their company ever again after this.

I was at the rio grande store today sign clearly said sale 4.97 reg. 9.97 it rang up the $9.97 all the same toys were on the rack and worker said its not the toy it was all the same toys . And would not give it for the 4.97. I go in all the time year round . I don't think it would break pet smart for making the customer . happy.

I went into this store excited to shop for my pets. I was greeted well initially and the floor persons were helpful and pleasant. Where the problem began is at the cash register, I was purchasing about $500 worth of merchandise I was given a coupon for $10 for the flea medicine and $5 some food. First thing I felt bad for the young man at the register he tried to get his manager to get the medicine from behind a locked door she seemed irritated and had a bad attitude, then there was a problem with the coupons not going thru and she couldn't seem to override them, instead of engaging with me her attitude got worse. I had been at the counter now for 10 minutes waiting for medicine then a bad attitude and her not being able to perform a simple ring or re-ring-up of the merchandise. It was a terrible experience. I finally left leaving the $500 worth of stuff, as I left the manager person with a smart ass attitude says to me in a nasty tone have a nice day with other things being said under her breath. I won't go back ever. I went to Petco and was treated with respect and helpfulness.

they send messages about what they publicly support which is not what I support or care about...BOYCOTT the company for its pushing beliefs ...they don't need to advertise their agendas

I have used PetSmart for decades, and they’ve always done a pretty good job. However, I’ve come to find that Petsmart has aligned itself with deviant groups that target and encourage the mutilation of our children… The LBGTQ. We personally want to avoid that kind of affiliation whenever we can. I’m sorry, but I’ve taken my business elsewhere.

stop putting your agenda in my face. sale pet product BYE YOU GO WOKE YOU GO BROKE AND THANK THE GEORGE SOROS FOUNDATION