Brittany
Medicine evolving and Petsmart isn’t
So like many of you the one star is giving too much. I didn’t have a problem until now and Petsmart will forever lose my business until they change their policies and update them based on the increasingly common pets with either immune mediating diseases or any pet that has had or has cancer. I used to take my ex-racing greyhound And blood-donor to doggy Daycare on days I didn’t work and just wanted to know my separation anxiety-ridden companion was being watched, and not have to be medicated to safely stay home alone and not destroy anything. No I just got him in April of 2019 and started daycare immediately. It was a good way for him to socialize and not have to worry about me not being there. This went on until January of this year (2020) where my 6 year old life-saving dog (literally) was diagnosed with osteosarcoma (bone cancer) and had his leg amputated and underwent chemo. He is since graduated and obviously with COVID I haven’t brought him but I wanted to inquire about new policies and question their vaccine policy since his were technically due in April. Now, I do work in the veterinary field so I unfortunately see far too many dogs and cats with immune mediating diseases that stops them from getting ANY vaccines after diagnosis. Like theses friends, my dog is no longer allowed ANY vaccines as it WILL kill him. I understand the reason to make sure all participants in doggy daycare stay up to date on vaccines but I also know there are something called “titers” and that’s a blood test to test the quantity of antibodies your animal has. Any vaccinated animal will have antibodies. As long as the pet had antibodies and all other pets have either proof of antibodies (with of course a veterinary exemption form) OR the physical vaccine, there’s no spread of the virus the vaccines prevent. Unfortunately after speaking with”Matt” who is the district manager/leader of the southeast area, the veterinarian and lawyers that run these policies don’t have that in place. I was offered a $25 gift card though. I kindly told “matt” I don’t wish to have a gift card of a company that doesn’t support my dog. Petsmart will forever lose my business and I will no longer speak good of them as that’s as far as my phone call went. He did not offer me to speak with anyone higher up. I know the medical field in general is constantly evolving, same with veterinary medicine and if your policies don’t evolve with it, what kind of company is that?