Pet ParadiseReviews of petparadise.com

We boarded our cat Ashe for 10 days at the Gainesville,Fl location and at first we were a little nervous. First time he has ever been boarded. But once we saw him in the camera and how much he was being loved on and cared for we were thoroughly happy. He had lots of time out as there was only one other baby being boarded at the time with him. We will definitely be using them again for when we need to.

If I could give Pet Paradise Oakleaf zero stars I would. First, The VIP Suite is a joke. You pay $100.00 a day and the pups are locked away for at least 13 hours.(This mean they have to poop and pee inside the suite) They consider VIP because it has a bed, television and cameras that you only can see the bed and not the whole suite. Sarah the manager is rude and kept deflecting us to their website. Our pup was matted she advised us they couldn't brush him for free. If we knew we need to apply an additional service to have him brushed we would've. We were very upset when we came to see his fur matted. Pet Paradise tried to tell us he was matted before he came which we know is a lie. So now this morning we had to take him to his groomer's and possible have his fur all away his tummy removed due to the neglection of Pet Paradise. Meredith at the front counter is definitely rude and lack customer service skills. The general manager blamed it on their age but this this is who they hired and this supposed to be a luxury boarding hotel what a joke.

Your employees are alway awesome. Professional, caring and calm. Perfect environment for pets!

Consistently excellent day camp exeriences for our 2 pups! Grateful for your professionalism and your care for our animals!

I have been looking for a new groomer for my pup. I decided to give this establishment a try. I first booked an appointment through the chat. I was quoted one price for his hair cut. I understand these prices are starting prices. I went to go pick him up and was charged more than double the initial price. I was told the beginning price was something different that I was quoted. The person through the chat set up my account so they can see who quoted me. I was very upset and just not prepared to pay so much. They just kept telling me there was nothing they can do. They did not offer to rectify the issue. Then I get my dog home to check the cut and his ears were not even cleaned especially when I told the groomer that was very important to do. So now I have to go somewhere else and pay to get his ears done to prevent infection. All they needed to do was attempt to fix the issue and not brush me off. I paid my bill and left. The cut he receive was not worth the price. I do not recommend this establishments.

I love this place! My dog Lily love this place! Everyone is so friendly and they love my dog like she was their own. Very accommodating! I would recommend Pet Paradise in Woodstock to anyone and I have!

We love Pet Paradise, and what's even better is that our dog loves it! He never hesitates to jump out of the car and greet his friends at Pet Paradise, and they are so sweet to him!

The animals are amazing, and so all the people in Pet Paradise. All of them are animal friendly and usually work with animals.