Kent R.
Happy place for pets!
I don't need to worry leaving my dog whenever I have business travels . Pet paradise has my back! While I am enjoying my travels, I know my pet is also having a good time and being taken good care of.

For fun, safe and clean boarding, grooming, day camp and veterinary care for your dog or cat, look to any of the 35 Pet Paradise locations in the southern U.S.
Pet Paradise (petparadise.com) has 3,986 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kent R.
I don't need to worry leaving my dog whenever I have business travels . Pet paradise has my back! While I am enjoying my travels, I know my pet is also having a good time and being taken good care of.
Susan P.
Our loving Golden-Doodle did doggie day care, boarding and grooming with the Charlotte-Matthews location. He was always excited to get there and in great behavior when it was time to go. Samson moved to Wilmington and we automatically looked for a Pet Paradise there. We scheduled Samson for grooming on Friday, December 18, 2020 (3 pm) with the Wilmington location. The morning after grooming, we noticed Samson's upper lip was very swollen and irritated all the way across (uniform to the hair cut). (His injuries include cuts or burns to lip, elbow, belly and paw.) My daughter called and the staff said Samson received 5 stars for his grooming behavior and advised her that it could be bee stings (at this time of year) and to put a cream on it. This was unacceptable and I called to speak with him. The staff member (not a vet) stated that he gave that recommendation arbitrarily. Nor did he offer any compassion or support. I asked then to speak with a manager. He said that the General Manager would be in around 11 am. When I received a call back it was well past 11 am (around 2:30-3 pm) and it was not the GM. Again, that staff member was not compassionate. Rather she was dismissive and said see what a vet says. Again, no offer of support, refund, compassion, etc. Your commitment states that you proudly guarantee providing a safe, clean and fun environment. That anything less is not Pet Paradise. That your staff is attentive and passionate about pets and will go the extra mile to ensure that my pet has a safe and enjoyable time. You also acknowledge that trust is something earned. Well, I strongly state that this is not the character or commitment of the Wilmington, NC location. I am sure that Dr. Jaime Pickett, your Chief Veterinary Office would be glad to see how pets and their family’s are treated at the Wilmington location.
Response from Pet ParadiseDec 22, 2020
Thank you for sharing your concerns. We are extremely sorry that your recent experience did not meet your expectations. We strive to provide our guests with a safe clean and fun environment. Your case has been escalated and a member of our team will be in contact with your directly.
Jois Jamil L.
The prices are reasonable and they offer top-notch service! I have wanted to take my dogs to a vacation by taking them to a dog-sitting business. Pet Paradise did not disappoint! The prices are also cheap considering the nice service they gave my dogs. I will definitely take my dogs to them again!
Regene A.
If your busy and you needed someone to take care of your pet for awhile, go with Pet Paradise. They will give your pet a vacation experience like no other.
Yuri N.
I like what this service do, their vision, mission, and their values are good I support it
Patrick B.
Good platform.
Mèo
Dễ dàng sử dụng , rất tiện ít và đa dạng . Tuy nhiên vẫn còn 1 số điểm ko thích hợp
vanderley alves de S.
I wonder how there are people who mistreat, dogs and cats,a maioria deles vive pouco mais de 7anos, because it doesn't give them affection,