PETKITReviews of petkit.com

3.5347 reviews
Pet Stores
657 Brea Canyon Rd, #5, Walnut, California

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PETKIT

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About PETKIT

PETKIT creates smart pet products that make everyday pet care easier. From automatic litter boxes and smart feeders to water fountains and outdoor gear, our connected ecosystem helps pet parents care for their furry companions anytime, anywhere through the PETKIT app. Visit PETKIT Best Sellers Shop by Collection Contact us Follow us on Instagram

PETKIT (petkit.com) has 347 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: petkit.com
Website: petkit.com
Category: Pet Stores
Location: Walnut, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PETKIT reviews

347 approved reviews, newest moderated first

Dennis S.
Aug 3, 2026
Easy to order
Easy to find and order.
Tee
Aug 3, 2026
It helps with my cats drink water and…
It helps with my cats drink water and it also tells me when it needs to be changed.
Response from PETKITAug 11, 2026
Hi Tee, Thank you so much for your wonderful review! We're so happy to hear that PETKIT has been a helpful addition to your cats' daily routine. We truly appreciate your support and wish you and your furry friends many happy and healthy days ahead! – The PETKIT Team
Mollie V.
Aug 3, 2026
Petkit is amazing!
Petkit is amazing! We can now travel knowing our kitties are taken care of.
Response from PETKITAug 11, 2026
Hi Mollie, Thank you so much for your wonderful review! We're thrilled to know PETKIT gives you greater peace of mind when you're away. We truly appreciate your trust and support, and we're happy to be part of your kitties' daily care! – The PETKIT Team
Rita
Aug 3, 2026
Lizzy has fallen in love with the bubbles
I have a 15 year old cat and I am grateful for having found our fountain ❣️ She sniffed it when I first set it up, then it started bubbling and I swear she gave me this look of sheer delight and started licking her little heart out. I watch her visit her new water source several times a day now. Thank you❣️
Response from PETKITAug 4, 2026
Hi Rita, Thank you so much for sharing this heartwarming story! We're so happy to hear that Lizzy loves her new fountain and is enjoying drinking more water. Thank you for choosing PETKIT. We wish you and Lizzy many more happy and healthy years together! ❤️ – The PETKIT Team
bob
Aug 3, 2026
the part I ordered works well
the part I ordered works well, that's all I was needing
Response from PETKITAug 11, 2026
Hi Bob, Thank you for your positive review! We're glad to hear the part worked well and was exactly what you needed. We truly appreciate your support and hope to serve you again in the future! – The PETKIT Team
Brian W.
Aug 3, 2026
Never got my second water fountain
Never got my second water fountain. Tried contacting support and never got a response.
Response from PETKITAug 4, 2026
Hi Brian, We're sorry to hear about your experience. After checking our records, we couldn't find any previous email correspondence related to your case. To help resolve this as quickly as possible, our support team has now reached out to you by email. Please keep an eye on your inbox (and spam/junk folder). You can also contact us through [email protected] or the 24/7 Live Chat in the PETKIT App. We'll be happy to review your order and assist you further. – The PETKIT Team
Amy D.
Aug 3, 2026
Pet kit litter and odor eliminator: Ordering is easy and the product is…
Ordering is easy and the product is wonderful!
Response from PETKITAug 11, 2026
Hi Amy, Thank you so much for your wonderful review! We're delighted to hear you're happy with both the shopping experience and our products. We truly appreciate your support and look forward to serving you again! – The PETKIT Team
jyruegas
Aug 3, 2026
We have a kitten
We have a kitten. The self clean litter system is very good and my pet loves it. We are very happy with the system.
Response from PETKITAug 3, 2026
Hi Jyruegas, Thank you so much for your wonderful review! We're delighted to hear that you and your kitten are enjoying your PETKIT litter box. We truly appreciate your support and wish you both many happy moments together! – The PETKIT Team

PETKITReviews of petkit.com

About PETKIT

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PETKITReviews of petkit.com

PETKIT reviews

Easy to order

It helps with my cats drink water and…

Petkit is amazing!

Lizzy has fallen in love with the bubbles

the part I ordered works well

Never got my second water fountain

Pet kit litter and odor eliminator: Ordering is easy and the product is…

We have a kitten

About PETKIT

About these reviews

More in Pet Stores, California

Boomerang Pet ID Tags

ArcataPet.com

Pop's Birding

Blackwater Aquatics

PETKIT reviews

Easy to order

It helps with my cats drink water and…

Petkit is amazing!

Lizzy has fallen in love with the bubbles

the part I ordered works well

Never got my second water fountain

Pet kit litter and odor eliminator: Ordering is easy and the product is…

We have a kitten