customer
Awesome customer service
Had to call to get a password reset. The lady that helped us was extremely helpful. Was able to combined both our accounts into one.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing5,824 approved reviews, newest moderated first
customer
Had to call to get a password reset. The lady that helped us was extremely helpful. Was able to combined both our accounts into one.
customer
Still have not received my order
Response from PetkeyNov 1, 2018
It looks like we had an invalid address for you but you did update us with the correct one today and we are sending another tag out for Lilly. You should see it very soon.
Leigh K.
Very Responsive!!!
Patricia Seay W.
I honestly do not know if I purchased a life time chip or less. I paid two separate times on same day. One was for one year and then after explained to me, I added extra fee for life time protection. My email only showed the one BUT I showed on credit card TWO fees. ??????. Not happy now I want life protction. Not explained to me good. I would.still like to know if I have what I requested
John S.
It came in a reasonable time, but finding it is etched paint and the paint scratches off easily. Thought it would be a heavier etched metal. Not really worth it as it probably won't last long.
Response from PetkeyNov 1, 2018
The tags are laser etched so they hold up really well but we will definitely stand behind them if you find Bear's tag wears too much.
Brenda
Outstanding customer support. Quick, easy, and personable. Very thorough, making sure I was completely satisfied.
custoBob B.
Online process was very easy to go through. Good for someone like me who has a hard time going through the process on line.
Jennifer
Knowledgeable staff who also reflect a caring attitude