customer
I transferred ownership of a dog and…
I transferred ownership of a dog and the service was sub par. I had never experienced a chip service before and the expense was unreasonable. No one told us how much it would be to just change ownership information. There's no reason for it to have been so much. Then they got the info wrong and i can't get anyone to acknowledge me to get it fixed, without charge. I got a massive package in the mail with an unnecessary leash and collar, no option not to receive these things, no wonder it was expensive. Finally, I was added to their spam emails for lost animals all over the state, as if I'd see a lost animal that far from my house. Again, I wasn't given the option not to get these emails.
Response from PetkeyNov 8, 2018
Hello, I am going to follow up with you to ensure your account is accurate and I have opted you out of receiving lost pet notifications for your area.

