PetkeyReviews of petkey.org

I know it’s COVID and all... but when someone e-mails customer service with a question and NO ONE replies, and then the account that has been paid up for THE PET’S LIFETIME is still also being used to send out SPAM regarding purchasing the lifetime plan with the Adoption Agency’s original name for the animal attached to the e-mail (For example, I renamed my cat from the name they gave him in “kitty prison...” the SPAM keeps referring to him by his Prison name) It’s a bit of a glaring error on the part of the server and quality control. I hope that my future contact with this company make me feel like I can improve this score... because, at the moment, I’m STILL not sure my cat TRULY IS GOING TO BE tracked because the customer database doesn’t seem to recognize him now that he’s “out of prison” even though I registered him under the exact same microchip number. I may have spent a lot of money for nothing... because Customer Service doesn’t respond to e-mails apparently.

It was easy to remove the name of a cat (deceased) and add my new kitten's name and info. I have never had need for the lost pet feature. My cats are indoors only.

Thankfully I haven't had to use it. I am relieved to know that if my cat got lost I could find them.

Have not had to use it but have seen where it was used in my neighborhood..

Gave me security knowing that if someone found my lost cat they would know where to bring her or who to call. It brings a great sense of community and comfort during scary and vulnerable times.

Easy to do! I always register my pets.

Petkey has great products, fair prices and prompt service. Recommend.

I have never paid for this service before.