customer
Excellent..
Excellent..
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Excellent..
Dog O.
Easy to register. Easy to use comfort knowing dog will returned safely
Mark
Registering my 2 pets was a snap. we also used the lost pet service which was very easy especially when your worried about your pet. turn out we found our pet Jake.
Jill J.
Easy to set up. Hope I never loose my fur baby, but if I do I pray it works! 😊
cindy
I've seen so many times where others didn't have this and pets lost. I am glad I have both my babies with the chip and registered thru pet key
Patricia H.
I haven’t “tested” this system other than to have the vet verify chip info was changed from previous “hooman’s” name to mine, as my girl was a rescue. Process to change registration was fairly simple. However, more education to the rescuing agency would be nice. My girl was both chipped and spayed by her previous owner, prior to my obtaining the privilege of becoming her “furever” home. I was told I would be able to change the chip’s info at no cost. Nope, not true. What it cost me was worth the peace of mind so...I am peaceful. Just be aware, no matter what a rescue group claims regarding changing/updating a chip, it is NOT free.
Vicki
Very nice people helpful explained well
customer
Let me start with, I’m sure if my pet gets lost i will love this company but first impressions matter and they werent good. I signed up online and couldnt remove $16pet tag automatically added to my order so i calles instead and operator tried to tell me my total was the same as online without mentioning the pet tag again! She took it off my payment but def not cool to sneak it in without notice.
Response from PetkeyJan 20, 2021
I'm sorry that you had a disappointing experience with our call center. I assure you that we try our best to serve every customer well. I'm sorry that this was not your experience.