TINA
EASY TO WORK WITH!
EASY TO WORK WITH!
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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TINA
EASY TO WORK WITH!
customer
It’s been over a month and I still haven’t received my order. I emailed their only customer service contact and have not heard back. In my books this is stealing my money.
Response from PetkeyFeb 16, 2021
According to our records, you placed an order for a registration for your dog, but not for any physical products. Nothing is shipped to you for a registration, but the welcome email gives you access to your account here. If you are expecting products to arrive, please call us at 866-699-3463 and we can place an order or get this straightened out.
Customer
Easy to work with and good customer service
customer
The person I talked with was very pleasant and helpful. Answered my questions and made it easy to sign up.
customer
Easy and great service
A SCAMMED P.
I clicked on the link for my pets chip that was implanted to update his information...I wasn't paying attention....this link popped up instead of my pets microchip company...it even had all his old information....I updated it and paid the fee then realized I had been scammed by this company....they had phished the IP ADDRESS of the company and rerputed me to theirs....took my money.
Response from PetkeyJan 25, 2021
We are very sorry to see that your cat had gone missing but please understand that the only way we have of obtaining your information is from you entering it directly into our website which according to our records you did do. Please look for a correspondence from us so we can be sure everything is being done to get your pet home to you again safely.
Lavon T.
As long as my pet is safe, i am satisfied with returns
Response from PetkeyFeb 16, 2021
We are happy that you pet is safe at home. That's all we want for all of the pets. Should you ever need a lot pet alert for your pet, call us and we will be here to help. Thanks for being part of the Petkey family!
Guynne L D.
The procedure was easy. Knowing if my pet gets lost it will be easy for her to be returned to me.