Tacy P.
I recently got my dog chipped and was…
I recently got my dog chipped and was told from my vet be sure to use correct web address to register him so I was very careful going to that correct site, selected register and filled out everything and was surprised I had to pay $45 for a lifetime of protection in case my pet is lost. when I decided to check my chip # to see if I had registered him correctly and add his picture I noticed it was Petkey not Petlink (who is free to register but I didn't know at the time) had linked into the site when I went to register and pulled up their registration form. I was so mad! Thankfully I used a credit card and I went to stop payment when it suggested I call them first so I did. Of course they said they never did any kind of scam but I know better and told them they better reverse the charges or I WILL!!! It is reversed!!! WATCH OUT FOR SCAMS FROM PETKEY!!!!!
Response from PetkeyJun 15, 2023
Please understand that you went to our website in error. There are multiple microchip registries to choose from. It sounds like your vet already paid for a registration for you with Petlink so it was not free you just pre paid for it through your vet. That is completely fine but we have no way of knowing when you visit our website that you did not intend on going to our website. We did not link into Petlink's website or redirect you. You just mistakenly clicked on the wrong link. We understand mistakes happen and we refunded your registration fee with us the moment you notified us. The fact that a live person answered your phone call immediately and rectified your mistake should be proof enough that we are in fact not a scam and here to help families reunite with their missing pets.

