John B.
Do not sign up for Auto-Ship
Do not sign up for Auto-Ship, they have made it incredibly difficult to cancel.

Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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57,206 approved reviews, newest moderated first
John B.
Do not sign up for Auto-Ship, they have made it incredibly difficult to cancel.
v.shaller
just started - so far she likes it
PARASKEVY C.
I've used petflow for over 5years now and am very happy with the products and food I order from them. Customer service is very professional and helpful. I would highly recommend them shipping is very fast usually 2 to 3 days.
Nicole L.
Petflow is amazing. Huge selection, great prices, fast shipping.
gretna G.
Always a good experience. Easy site to navigate; reasonable prices; fast shipping of the correct items. It doesn't get better than that.
CO M.
Good prices and arrived quickly!
Susan
I ordered food for my cat and while the product was in transit being delivered, my cat's health declined. I could not longer used the food. I contacted customer service and Aimee wrote a nice message instructing me how to return the product. My cat passed away shortly thereafter. It's hard enough to lose a pet and I so much appreciate the nice message & easy return.
JP W.
Petflow consistently has a very responsive customer service. Its prices and selection are excellent. The only issue which needs improvement is a customer's having to contact c/s to cancel an autoship order.