PetflowReviews of petflow.com

Shipped quickly and got here on time. Reasonably priced and nothi.g wrong with the bag of food!

Pet Flow representatives are knowledgeable, friendly, polite and professional. Items received in excellent condition and we'll packed to prevent damage and minimize waste of resources. Very happy!

I have never been more disappointed in a company! Despite placing my [auto] shipment order 1 month ahead of schedule, Petflow made mistake after mistake after mistake. They told me they had prescriptions on file for my cat only to find out they did not, they continually had the incorrect vet in their system (blaming a system error) for my prescription, kept contacting that vet about a prescription for a pet that died in 2017, even sent email confirmation for shipment of an order that never left the warehouse and were completely incompetent in obtaining a prescription despite daily phone calls to Petflow for 2 weeks. I've asked to speak with someone in upper management, but still awaiting a callback. This isn't the first time I've had problems with Petflow and therefore would never recommend this company to anyone.

Great products and speedy shipping

I was never notified my order had been canceled due to fraud?!?! I only found out a week later when I called to check the status. I do not trust to order from them again right now. The rep who answered was a bit cocky and could not provide me any further info other that fraud; and that I should try to enter my order again. Apparently I was supposed to get an email stating the status of my order and I never received it, nor could anyone provide it to me.

My two cavalier king charles spaniels love the fromm gold adult dog good and do great on it so happy I came across this brand of dog food and glad that petflow sells it for a cheaper price then I can seem to find it anywhere else

You came through when 3 other on line dog food companies could not. Just need to get your prices down a little bit.

Thank you I appreciate everything