PetflowReviews of petflow.com

My Mimi (dog) loves the treats and I love the customer service,

I placed an order of puppy food got confirmation email and had the funds taken off my credit card, I never got a email for shipping so 2 days later I call and find out they canceled my order without ever notifying me even after they charged me for the order and if I hadn't called to check on the order I would still be waiting on the puppy food! What happened was when I placed my order and paid for it they had the food but obviously they sent my food to someone else and ran out of product so they decided to cancel my order, I have a 2pd pom puppy that has been sick and this was the only food he would it so when I found it IN STOCK on their website(Hills Science Diet chicken&vegetable stew for puppy) I quit looking for it, now I am scrambling trying to find him food, matter of fact if Hills Science Diet is going to allow this to happen to repeat customers of not only my other pomeranian but my German Shepherd as well eat Hills Science Diet I will just switch brands for all of them! Purina Pro Plan you just got a new loyal customer! Poor service won't ever order from Pet Flow again.

Founds the items I was looking for. Ordered. Delivered. Super easy. Thanks Petflow for keeping my pup happy and well fed. All without leaving my home.

I have received my second shipment from PetFlow and I am so happy with the service. My subscription is easy to manage and delivery is perfect.

Love PetFlow, their customer service is excellent and the convenience of recurring deliveries is perfect for a busy person like me.

always arrives when indicated. there has never been a delay

They sent me the wrong dog food. I emailed support and never heard anything back. A few days later I received the right food, but there was no communication or apology. I expect a little more from PetFlow.

Carries products that I can't find elsewhere. Quick online ordering and delivery. However, Fedex could do a better job with not damaging the boxes and leaving them in awkward places.