PetflowReviews of petflow.com

With a follow up on a back order, the service representative was quick to research the problem and bring the issue to a very satisfactory conclusion. PetFlow is always ready to help.

I have an Auto Delivery for Beef Tendons for my fur babies and I am kept up to date on when they will ship if I need to hurry or skip a delivery..I do have to wait sometimes for them to arrive. I am not sure where they are coming from to the East Coast. Always good products I trust for my pets.

I made a large order of cat litter on a VERY GOOD sale. When it was delivered several boxes/ bags had been broken open. FedEx made a report and then petflow reached out. They replaced the broken bags within five days. Quite pleased with my experience!

I have contacted customer service a few times regarding orders and they are always resolved with such professionalism and kindness. Thank you!

Great fast service. Good prices.

I came across your company while searching for cat food on line. I found you had everything I needed (except for WYSONG Geriatric dry cat food). I was impressed that a portion of sales go to help animals. Prices and shipping were right on point. I think I might have found my new cat food go to! Very happy with my purchase ( and so is Apollo). 🐈

Thank you for emailing to let me know when a product was back in stock. I’ve had a hard time finding a specific dog food, and the communication was very helpful for me and my dog.

They have decent prices but 2 of the last 3 items I have ordered I get an email days later saying it is on back order. One I did a subscription for and after 3 months and multiple emails I finally had to cancel it. It was not easy to do either. You have to call and wait for someone to call you back and then try to sale you some other item instead. Not user friendly. I won't sign up for any repeating orders again. Still waiting to see if I get my last items on back order. Been 2 weeks now. Next week I will cancel if not received. More than likely I won't be using Petflow any more.