PetEdgeReviews of petedge.com

Its been 3 weeks, and I still don't have everything I ordered, and have received no email updates as to why. I guess I will need to contact customer service...

Today is Sunday 26 ,and i still waiting for my order to be delivery....delay...delay ...delay.....10 days ,really ,this is my first and the last time,doing business with you company

Wonderful and fast customer service and delivery!

I called when my item didnt arrive on time and was told it was back ordered. When I did the order I spoke with the sales agent and checked to make sure it was Not on back order as the first one I requested was so I changed the color to get what I needed in a timely manner. When it didn't arrive I wanted to track it and called because I was a firts time customer and needed assistance. As I was told it was on back order and just shipped I told her there must be a mistake as I changed my orderto assure it wasnt on back order. She kept saying it was a mis communication and I said No, its not, I feel it was done purposely to get my money nd to heck with the customers needs. It arrived a week late and thats unacceptable as I had plans and had to cancel due to the dog not being groomed properly. Also I was disconnected I feel purposely after correcting her a second time about it not being a miscommunication. I told my sister as she had reccomended you and has been a loyal and big customer for many years and she was appalled. Im known for being a very patient person but I also know good customer relations and honestly the one taking my original order was great but misleading if he knew it was back ordered also, like the first one I asked for and as far as the second person I spoke with, well as a store manager myself, she would not work for me long at all.

I ordered a mobile grooming table and I absolutely love it! Easy order and delivery, product exactly as described. Zero issues at all.

Always fast and always correct ... Thank you petedge

I Lost My Job! During purchase I put my address in including my unit number but someone didn’t transfer the unit number to the warehouse. My package wasn’t delivered at the time I was told it would be delivered and because I didn’t get it in time I lost my job. This was the last strike for me. 3rd strike and you’re out! I will not use this company again. I used to get good service for well over 20 years I don’t know what happened to this company but it’s trash! Very unhappy! They lost my business.

Received order in the time promised was very grateful