PetEdgeReviews of petedge.com

Response from PetEdgeAug 12, 2026

Hi there, we tried to reach you to find out what issues you're having, unfortunately we were unable to as it said your voicemail was full. Please give us a call back at your earliest convenience so we can speak with you about your review and issue. 800-738-3343 M-F 8am-6pm CST. Thank you for choosing PetEdge and we look forward to speaking with you.

Response from PetEdgeJul 20, 2026

Hi there, if that ever happens to you again, please call our customer service 1-800-738-3343 or [email protected] we can help with that issue for sure. Thank you for your feedback, and the issue is all set on our end. PetEdge

Response from PetEdgeJun 30, 2026

Hi there, we will contact you today for a resolution to the issue of insufficient address as we see that you did purchase your items online and we want to see how the order even went through without a full address. Thank you for your email and expect to hear from us today! PetEdge

Response from PetEdgeJun 22, 2026

Hi there this is not a typical for us to hear of all of the broken parts, and even the dryer from our vendor. We are going to connect with you today to get all of the broken items returned to us. Thank you for letting us know and thank you for choosing PetEdge we will resolve this issue for you today. Thank you PetEdge

Response from PetEdgeJun 17, 2026

Hi Lynne, we left you a message and do see that your bucket was delivered today on the porch. If for any reason you had any issues with the bucket, please call us at 800-738-3343. We are working on our shipping of the buckets and the process just so you are aware and appreciate the feedback. Thank you PetEdge

Response from PetEdgeJun 8, 2026

Hi there, we reviewed your order entirely and see you placed the order on 05/26 19:00 hrs which moved your order to the next day. Our warehouse does ask that you allow 24/48hrs for picking and packing and your order was on the truck on 05/28 for delivery. We do see also USPS was picked, and unfortunately, they are having many delays on delivery too. However, we do show that USPS delivered to your front desk on Saturday 06/06. If you still have not received your package please check with your front desk and let us know. Thank you for your feedback and thank you for choosing PetEdge.

Response from PetEdgeMay 29, 2026

Hi George, Thank you for taking the time to speak with me today, I look forward to receiving an email back from you. Thank you again Sandy Hi there, we are listened to the call and have addressed the issue, and are very sorry for the inconvenience, and lack of communication on our end. We truly apologize for issue you had and will be connecting with you today. PetEdge

Response from PetEdgeMay 20, 2026

Hi Kristin, we are going to have one of our customer service specialists connect with you for a full resolution. Thank you for sharing your feedback with us we appreciate it. PetEdge