PetEdgeReviews of petedge.com

Response from PetEdgeOct 16, 2026

Hi thank you for leaving us a review we are sorry to hear it has been hard for you using our website just so you know if you have an account with us you can always call us at 800-738-3343 we are open Mon-Fri 8am -6pm Central time and one of our representatives will be happy to assist you with anything and placing an order with us but you do have to have an account with us we do not do guest orders over the phone like Online. we truly apologize about the inconvenience. Thank you for choosing Petedge.

Response from PetEdgeOct 13, 2026

Hi that's not an issue for us no problem we can fix this. For the future you can always call us at 800-738-3343 M-F 8am-6pm CST for this type of issue, or [email protected]. Today we will contact you to resolve the issue. Thank you for your review. PetEdge

Response from PetEdgeSep 22, 2026

We are very sorry to hear this and are sending this review to our marketing and IT departments, but happy to hear that you were able to chat in for a resolution. Thank you for letting us know and we hope to figure out the issue with your account and will be connecting with you to get more details. PetEdge

Response from PetEdgeSep 14, 2026

Thank you for letting us know immediately in reading you're right something must've happened to the box as our boxes are sealed with a special tape, and the noting of the tape being red lets us know the carrier had an issue with the package. We will connect with you today to figure out the damage to your items. Thank you for choosing PetEdge we truly appreciate your business!

Response from PetEdgeSep 9, 2026

Hi there, we did check your tracking with the USPS and it is showing us a delivery date for today by 8pm. Please let us know if you have any issues with the receipt of your blades. Thank you for your review. PetEdge

Response from PetEdgeAug 31, 2026

Hi there... no problem at all! One of our resolution specialists will be in touch with you today to get this issue resolved. Thank you for letting us know of your issue, and you will hear from us soon. PetEdge

Response from PetEdgeAug 27, 2026

Hi there we are sorry that you found our products to expensive. We do our very best to offer you the best deals, and promotions. Please sign up for our text messages we are including our link here to so you aware of upcoming deals: https://r2.dotdigital-pages.com/p/571B-8N7/unlock here is the link for our text messages promotions. Thank you for your feedback. PetEdge

Response from PetEdgeAug 10, 2026

Hi there we absolutely understand the shipping and were able to refund you $11.95 from a discount code for shipping on your order. You will see that returned to your method of payment in 24/48hrs. Thank you for taking the time to share your feedback and thank you for choosing PetEdge we truly value your business!