sue D.
Brilliant company
Very friendly company. Kept informed about my orders every step of the way. Brilliant products and the most amazing emails that puts a smile on your face.

Pawsionate is listed under Wedding & Party in California, California.
Pawsionate (pawsionate.com) has 1,976 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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1,976 approved reviews, newest moderated first
sue D.
Very friendly company. Kept informed about my orders every step of the way. Brilliant products and the most amazing emails that puts a smile on your face.
Ant C.
Please be careful when ordering anything from this company, we ordered a personalised glass for my daughter, when it arrived it was cheap nasty plastic, they have refused to give me a refund. They said they don't have a return or refund policy. Absolute rip off. The item is definitely not as described
Response from PawsionateOct 12, 2025
We’re very sorry to hear about your experience and that the item didn’t meet your expectations — we completely understand your disappointment. Please reach out to our customer support team through the link below so we can review your order details and help find the best possible solution for you: https://pawsionate.com/pages/contact-us
Keryn G.
I ordered a cap with an animal graphic for my friend's xmas present. The cap was great. Good quality and a good fit. I felt the graphic was too small making it difficult to read. Passionate were quick with their response and advised the graphics were sized as advertised. They refunded 30% of my money (which they didn't have to do). I'll check the sizes more carefully in the future.
Dear C.
Great quality. Love the art work.
customer
Because I ordered a Christmas jumper. As as I expected it won’t arrive . As I’ve been conned. Again so I suggest people do not get involved with these people
Response from PawsionateOct 9, 2025
We’re truly sorry to hear about your experience and completely understand your frustration. That’s definitely not the experience we want for our customers. Please reach out to our customer support team via the link below so we can review your order and provide assistance right away: https://pawsionate.com/pages/contact-us
Belinda
It was easy to order lots of different things to look at delivery was good kept up to date with everything my parcels arrived in good condition will be shopping again
Jaime Farrach Gadala M.
Nunca recibí el producto que compré
Response from PawsionateOct 9, 2025
We’re very sorry to hear that you haven’t received your order yet — we completely understand how frustrating this must be. Please contact our customer support team through the link below so we can review your order details and assist you right away: https://pawsionate.com/pages/contact-us
Claire B.
Lovely quality and arrived in good time. The tracking was great