PawsionateReviews of pawsionate.com

I ordered my item on December 8th, which they said was in time for Christmas. It was obviously delayed as I could see on the tracking - I emailed a few times, only ever getting an automated response. Today is December 29, and still no sign of the item. It was supposed to be a Christmas present, so it's no good to me now anyway as I had to buy something else. Despite its marketing blurb, your item comes from CHINA. I won't buy from this business again. They need to stop sending ridiculous emails and concentrate on delivery and communication.

I liked the prompt service and the different choices I had with choosing Mazy and Janet. It matched them both perfectly.

Quality product, good value and delivered (just) in time!

Received a 'jumper' for Christmas. The quality is dreadful! Extremely thin nylon type material. Sizing is way off too, sleeves are ridiculously long and the body is too small. Avoid this company if you're looking for decent quality gifts.

Appalling poor quality product. Bought as a present but was so bad I couldn’t possibly give it to my wife. Company refused a refund. Steer well clear of this company, compete rip off

Also wenn man ein Problem hat wird einem nicht wirklich geholfen. Geld gibt es auch keines zurück. Immer wieder die selbe Empfangmail, darauf immer dasselbe ja es meldet sich ein Mitarbeiter innerhalb 12 bis 48 Stunden. Kannste voll vergessen und alles auf Englisch.

Nunca recibi lo comprado, debió llegar el 23 de nov y aun nada, creo que es una estafa, ya ni siquiera tengo como seguir el envio, no compren!!! Order #PAWS1368222850 yo compre 2 envios diferentes, uno al reclamar inmediatamente se "devolvió" vía PayPal, este otro aun en "disputa" creo que están dando largas para no devolver el restante dinero!!!

Ordered a personalised Christmas jumper as a Christmas present for my wife from Pawsionate thinking she would love the item. What turned up in the mail was a very small parcel which I thought was too small to be the jumper due to the size. I then wrapped this without opening for my wife to unwrap on Christmas Day. When she opened her present we were both shocked at the awful quality of the product. It was very thin and not suitable as a jumper of any sort. It looked nothing like the photos/videos on the advert which made Christmas Day a bit disappointing. After contacting the company with a complaint the best they could offer me was a refund of 30% of the item as a so called "gesture of goodwill". This is a joke and I would encourage anyone to steer well clear of this company to avoid the experience we had.